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Reviews, get directions and contact details for Fortune Cookie

Fortune Cookie
Address: 1351 Forest Ave , Staten Island 10302, NY, US
Phone: (718) 447-3970
State: NY
City: Staten Island
Zip Code: 10302



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Reviews
I grew up around the corner from f. Cookie. For years, it was always fortune cookie, deninos pizza on richmond ave and ralphs for desert. Back in the day, jim owned it. I was a regular customer for a lot of years and they had the best food around!!! Now, i have lived in pa, florida , alaska and now back in pa. I can say there is no pizza or chinese food or italian ice like new york!!! Fortune cookie!., an order of chicken wings and a wonton soup please to go!!
What happened? You use to be so good. Such a disappointment. Fortune cookie use to be so so good. It has progressively gone down hill. It's so sad when good places become over price and the food goes down hill. Please please improve.
Food was TERRIBLE. Hands down worst Chinese food in my life. I ordered The classic sesame chicken with pork fried rice and got sesame sauce on hard @ss chicken cutlets. They need to be closed down. Even the rice was garbage. I also Ordered wonton soup cuz I was Feeling sick but that looked very suspect and also went straight to the garbage. Order from here if you want… but you’ve been warned!!
The rice is bland. The chicken is big which means its altered chicken. Only 2 pieces of chicken but cut to make it seem like 4. The customer service is good. The place is clean. The food is below sub par.
I wished I could give a negative review. No only is their manager or who ever answer the phone was extremely rude, but the sweet and sour chicken made me loose my appetite. Chicken was extremely hard and the rice tasted burnt. I was told to order somewhere else, I’ll gladly take their advice and never order there.
Love this place! I find Fortune Cookie is the ONLY place in this island that uses REAL MEAT and not that PROCESS STUFF!! It has taken me a long time to find a Chinese food place that is as GOOD as Fortune Cookie. Also, the staff is very friendly and professional. I would definitely recommend this place if your in the neighborhood or looking for some delicious Chinese food!!
Ordered at around 10:30pm and it was horrible from the start the lady couldn’t take my address down and was screaming into the phone, the guy was being very sarcastic and even laughed as he said they didn’t have something I wanted which every other Chinese place I know of has. Called to check when my food was coming and he yelled at me and straight hung up. My girlfriends chicken was so dry she didn’t even eat half of it and her “fried rice” was pathetically bland, half black, and had absolutely nothing in it. My chicken lomein looked crunchy regardless of the excess about of sauce. Wound up throwing up multiple times around the corner from my house walking to the store. Definitely calling in the morning to complain and demand a refund. Never ordering from here again!!!
This place is the pits hands down. I have had the best and the worst of Chinese food and this tops or equals the worst I have had. I had the boneless spareribs combination. I asked them if they can substitute the egg roll for a small Wonton Soup, they said they can not substitute for soup only another roll so I took the spring roll. They are the only place that I ever went to that does not exchange for soup. However, I have been to places that have upcharged me for a dollar which I am fine with. But saying no to the customers is an absolute mistake especially since I am willing to pay you extra . Now for the food. I ordered the combination boneless spareribs. I will tell you that they definitely give you alot of food but it is bland. The ribs and sauce are very sweet but bland. The rice was also bland and had an aftertaste as if I was eating an almond cookie. The spring roll was huge but bland and the bottom of the roll was soggy with layers of oil. I asked them when I was leaving if they put MSG in their food. The girl behind the counter was acting like huh? The guy said yes we do in certain foods. I asked them if mine had MSG and he said no. I said because I feel bloated like it does, then he said the rice has a little. Listen it has alot because now half an hour later my mouth is dry my body feels well bloated. I got home dying to go to the bathroom and now I am stuck on the porcelain God for 15 minutes. I will never ever step foot in that place ever again. Will not recommend to anyone. P.S. The front menu says it has been there since 1981. I will tell you that they still cook like it is 1981.
This isn't Chinese food. I don't know what the hell this is. 4 dry, hard, nasty dumplings for $4? If I would have known better, they could have kept them. The beef was chewy and the brocolli overcooked. The rice was disgusting and undercooked. Even if they paid me, I wouldn't order from them again.
If I could give a 0-star Review I would. This has been the worst chinese food I ever had and it was almost a death trap for my family and myself. I will start with the fact that I placed my order through GrubHub at 8:32PM. I ordered wings for my 6 year old and Shrimp Fried Rice and Beef with Broccoli for my Fiance and myself. The Delivery driver calls me and tells me that he is outside at 8:49!!! I didn't pay it any mind but that shouldve been the first red flag that went up in the air. As my Fiance and I opened up the rice, the stench of raw fish filled our dining room. Saying that the shrimp was undercooked would be an understatement. It could have been swimming in the container. That's how raw it was. It was still grey! When we opened the carton to the beef and brocolli, it looked okay. Upon eating it, we immediately spat it back out as it was sour. Not sure if it was the sauce, the bland non seasoned beef, or the bland and pale broccoli. Either way, this was a horrible experience to say the least. I am not sure if it was a rush job since they close at 10, but serving undercooked shrimp is a HUGE HEALTH HAZARD. Trust me, my Grandmother ran a catering business in Guyana for over 30 years. Now I have to deal with my home smelling of raw fish. The only upside to this is that my 6 year old didn't have to go to bed hungry because you cant screw up chicken wings. Sincerely yours, The Guy that will never order from here again.
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