Reviews
The staff was friendly, but very crowded and I wasn't called for about 15-20 minutes after my appointment time. After several tests, the doctor did my eye exam, but did not explain anything to me. It seemed more like an assembly line process. I had expressed some symptoms that I was experiencing and he really gave me no information or any possible solutions. I would have liked to have seen the doctor speak to me in greater details, and see if I had any questions.
Very professional. The dental equipment is highly sophisticated and the dental practitioner was kind and very attentive in her examination. She also asked me concerning questions to better evaluate my need. Even when the male practitioner came in to further examine my eyes, he too, was kind and very attentive. And though I couldn’t complete the examination with placing a formula in my eyes, due to another appointment I had, he allowed me reschedule the appointment.
As a DJ and small business owner, it is prominent that I have the best care for my eyes. At Fromer you will get just that along with great customer service. I was in early and out early in time to finish up my day.
The staff are very nice I did have to wait 15 to 20 mins after my schedule time perhaps a bit longer. The place was crowded with many ppl. The place is kept very clean, the restroom as well ..Make your appointment, however do not be in a hurry to live quickly you do spend able hours in there ask questions u will be heard and answered as for doctor Ryan Roger very professional patient, answers question listens to your concerns I would recommend anyone to go see him..
Very busy but well managed all workmanship was great
Dr. Wong is excellent. He and his staff were very caring and professional, and made me feel comfortable it was an emergency visit and a my stress levels were high. He carefully evaluated my condition and made thoughtful recommendations. I highly recommend Dr. Wong at the Harlem location of Fromer Eye Center.
When I arrived, the waiting room was overflowing with patients. I was told that the Doctor was running behind and that there were 6 patients ahead of me. They could not give me an accurate time of when I would be seem because each patient had a unique case. In all fairness I was seen an hour after my appointment which wasn't too bad I guess.
Doctors always seem to be in a rush, like they are rushing patients out. They explain things quickly and are out the door. They don’t even ask you if you have any questions. My mother goes there, when she went there last time by herself, doctor was rushing her and she winded up getting a prescription for glasses that was not good for her, this is why now I go with her. But, was the same experience
The staff is so polite and friendly. I get a very comfortable feeling whenever I am at Fromer Eye Clinic. Dr. Wong is amazing. Even though being so busy he finds time to talk to you and bless you. I am at peace that I am in safe and loving hands. GOD BLESS ALL at the center.
The staff that took care of me for my appointment was friendly and helpful. However, the waiting area felt chaotic and was very loud. People were on their phones speaking loudly on speaker phones and watching social media videos on high volume. It made it hard to hear your name when being called for the appointment. I was there for over 2 hours. At the end of my appointment, I was walked back to waiting area and told I would be called over to reception to check out. I waited 15 minutes but after having pupils dialeted for test, I couldn't sit there anymore. I finally go up to reception myself just for the receptionist to tell me she would call to make the next appointment.