Gainsborough Waste

My company has been using Gainsborough for Roll Off services for the past 3 years and they have always gone above and beyond. Phil Stevens is our Rep and he’s always done everything within his power to get the job done right. Great people, Great service.

I've been using Gainsborough for over 18 years and they've never let me down. This is a service oriented business and they understand their customer's needs. Best roll-off company out there hands down! If you have a special need they can take care of it. Jason and the staff are always friendly and courteous. Great company!

Been a customer of Texas Outhouse for a while, I have no complaints with the servicing of my port-a-cans or dumpsters they are always serviced on the time scheduled. When my dumpsters need an extra service, I contact their dispatch and its handled with a single phone call. I have dealt with Jason Odom on several occasions found him to be very professional along with understand of my companies needs. I highly recommend Texas Outhouse and Jason Odom to all my customers.

Gainsborough has been hauling my waste for years. As a new car dealer, we have a tremendous amount of trash that builds up. I have found them to be professional and very good at what they do. Their prices are very competitive and the service is excellent. I would highly recommend them to anyone that needs this type of service.

This company is very unprofessional when it comes to handling situations where their loads are not secure. The operational manager will hang up in your face the safety manager will give you the run around even after having video that incident occurred with this company For the record I've Uploaded a video to you guys Facebook page it wasn't a rock that came off the highway it was stuff coming off the back of you guys truck customer service is not where you guys stand why should I have to file with my insurance company when it you guys fault

Our house burned down and our insurance company put us in a small travel trailer on our property. We have two 40 gallon waste tanks, 1 grey water and 1 black water. They were prepaid for 2 months to come out twice a week and service the tanks, they only been out once since July 3rd. Our contact person has spoken to them multiple times and I called them myself today. UPDATE Since posting that review, the company has made exceptional efforts to correct the problems. I'm so pleased with how the have responded. It is very refreshing to find a company that truly cares about their image and about taking care of their customers.

I work here and this is the best job that I have held and holding down since my incarceration. Very good people I work with here which makes the job even more worth while. The pay is really good with benefits. This is a 2 nd chance type of job for all exconvicts. Totally rebuilding my life and never looking back.

Terrible experience!! Worst ran Company there is. Used them this past May and not only were they 2 hours late from the time they said they would arrive, they where also 4 hours late picking them up! Both times this left me stuck out there waiting on them for hours with out a call!! Then when I called in, which took 4 phone calls, there plant "manager" Jason Odom, he was instantly rude and had the I don't care if you get your containers or not attitude! and just offered no assistance at all, besides telling me to hold tight! Use anyone else, don't waste your time. Jason Odom is a joke.