GameStop

I had a problem with the whole experience. For one an experienced employee left knowing the one working doesn't know what she's doing. Then we tell her we want cash and she puts it on a card anyways and when told thats not what she wanted she said she didn't know how to fix it now my fiance is stuck with a game stop card that we didn't want.

I went there and bought a new controller and opened it as I was leaving the parking lot. Was a different controller and definitely used. Offered to buy it back at a lower cost and couldn’t return it as they have a scam policy. Definitely someone who didn’t check a returning controller and screwed me. This place is not good to go to and you should bet on this company failing.

Just bought a certified preowned ps5. Turn it on for a few minutes and it says it's overheating. Getting ready to take it back and see how they handle it, so this rating could could go up or down.

Migi, the Senior Customer Advisor employee is extremely rude and condescending. I won't be back here because of her attitude and dirty looks she gave every customer, including me.

Terrible Customer Experience at this Game Stop everytime I go there I actually do not like to go to that store but it was convenient while I just got done shipping at Best Buy. Went to buy some cards and get a promo. They kept pushing me to use my points to re-new my rewards account. I kept telling them no I said no nicely like 3 times, as they are trying to push me to activate it. The manager started to argue with me about why I should do it and save money. I told him I do NOT want to use it. They do not understand what "NO" means. The other coworker joins in to assist on why I should get it and made it worse. The manager started to make fun of the situation and laughed about it.I decided not purchase the cards. I went to the North location with no problems. picked up the cards and left with no issues they had great customer experience.

Very very nice people in there. I got the PS5 I wanted and had a pleasant conversation. I went to the GameStop in the mall first, which only had the GOW Edition and they directed me to nearby places that had mine in stock. Glad I got to check this place out. Will be returning.

Place closes at 7, got there at 6:53 and we already knew what game we wanted and even called to see if they had it and she responded with yes, got there and she closed the iron bars and wouldn't open it, close at 7 and not 7 minutes early please

We showed up at 11 because that's when it said it opened online and the employee didn't even show up to open the store until 11:37 and then claimed that the register didn't open up until noon so our transaction took entirely way too long and after waiting 40 minutes he said that he wasn't experienced enough to do this transaction

Going inside was alright when purchasing my gaming system but I have not had time to go inside the store recently for questions and I have probably called over 30 time and they never pick the phone up it just says there busy and then the phone hangs up but i know there is never that many people that go to this location. Customer service is terrible!

My wife and I went in to buy a PS5 with no idea if they would have one. Corey was extremely patient and personable with us despite the store full of customers on Black Friday. Awesome service!