Reviews
Awesome associates in store helped me with all I needed and more. I like to give a big thanks and thumbs up to Nay, Kirby, and GG! YOU GUYS ARE ABSOLUTELY AMAZING I WILL BE BACK TO THIS LOCATION AGAIN FOR ALL MY GAMING NEEDS. Thanks !!!
I would like to give a HUGE shout out to the DM Mike! Who just so happen to be in the store at the time of visit. Also the woman that was there as well. That went the extra mile to help. Thank you we NEED this type of customer service everywhere.
Khaleed was super helpful! Went in to exchange a PS3 that came defective in the mail and he tested the one they had in store to make sure it was working properly and took the defective one off my hands. He was quick, effective, and knowledgeable. Big thanks!
They greet you at the door and escort you to what you're looking for. We've shopped here for years and have always had good visits with great selections. Become a member for added benefits, discounts and product news. Trade in old games for new. Fun
The only reason I give this store two stars is because it said that it closes at 8 pm, but at the place, it said 5:30 pm, so why don't they put an update on the time it closes, the store is great and all but I just want the store to change the hours so that people don't think that it is open, but in reality it is close
Second time visiting this location in 1 month and this sign keeps being placed. 2 Employee working between 6 and close. Leaves the store, then return. This second time, he closed the gates and stayed inside the store but of course you can not come in and shop. This is an inconvenience on people’s lives. When arriving the employee was outside and found it funny that this was the second time this happen upon going back inside with his belongings stating. We still have to wait. I will be calling corporate.
Employee refused my return even though the item was new/sealed and I had my receipt. Claims it was a new policy but I called 4 other stores and no other store knew about the policy and Northpoint Mall location happily took my return... The employee working on 1/2/24 @ 645PM only one in the store needs to be retrained and needs to learn to greet customers better. As soon as he saw I had a return... you could see his demeanor completely change.
Not sure why this store is open. No equipment is ever working so they can’t do trade ins. I just don’t understand its purpose
There is a creep here. Was here last Monday. Went into the store for a couple minutes and didn’t buy anything. Only looked at figures then left. Then after I left I’m getting texts from somebody saying they’re a cop and saw me steal figures. Told me to come back to the store. They admitted they pulled up my info from my license plate of my car in the texts. Very weird and creepy. Somebody is being a creep over there.
Love how clean the store is whenever I visit! And the employee helping me buy my switch was so sweet. It's my favorite GameStop to pick up my controllers and consoles 10/10!