Reviews
Never in my life have I had to repeat myself over and over. l think these employees come to work under the influence of something. Want good service, go to the Chamblee store. Sadly, the Tucker store is now a shadow of its former self. Amazing staff at Tucker several years ago is no more. Go to Chamblee.
Very unprofessional and poorly trained . Game stop is enforcing a policy that is not known to customers. The return policy is completely different from the return policy on the receipt. This is a billion dollar company they can’t afford an update? Daniel the manager is a rude person that lacks customer services skills . I don’t know what happen to this location but it’s going down hill and fast . The worker Jakema didn’t know the policy he was about to give me the refund . So how would I know that an open item can’t be return within the given time frame . I will never shop with game stop again. I called corp they had no idea what to say and said the district manager would call me in 72 hrs. Let’s see ! This is beyond wrong !
Dude had no idea what he was talking about I don’t suggest this game stop to buy a system either we told him multiple times we wanted the digital Xbox ones but gave us a totally different system
Dude had no idea what he was talking about and they gave me the wrong system I paid for an xbox one s and got a regular old xbox one
Great customer service from the associate I interacted with yesterday, knowledgeable friendly, and had charisma... Natural born retail associate... truthfully he should quickly be promoted and kept happy and satisfied before he finds another company that will do so!! He made GameStop at Lennox Mall look outstanding yesterday
Well organized and fast. Everyone was wearing masks. Employees were very helpful.
I LOVE GameStop don't get me wrong....maybe it's the video games of today I don't like much but when I went to this GameStop I didn't see anything I wanted or needed to play...they had awesome merchandise and a lot of games to play but for some reason I felt underwhelmed....first time ever in life I walked out of GameStop without a video game in my hand
Currently here at GameStop Lenox and I am incredibly impressed by the service given to us by Jay. Super amiable, patient and helpful!! Clearly knows what he is talking about & helped us get everything we wanted and needed. 10/10 highly recommend coming to this location!!
I stopped in game stop while in the mall and even though it was about to close i still found the game that I wanted and got it really cheap as the cashier informed me of coupons that I had to use. Great customer service and an inviting atmosphere I will definitely be back to shop here again. Stop in and get your favorite games here.
Excellent customer service from their associate "Alicia" I believe. Brunette girl, glasses, slim and shorter. Very knowledgeable on nearly all of the products, incredibly helpful, and even willing to give her detailed opinion on things when asked - rather than merely trying to upsell!