Giggles-N-Jiggles Family Fun Center

DO NOT SPEND YOUR CHILD"S EXPERIENCE HERE!!!! I am unsure how this establishment gained so many stars. Great customer service and establishment experience should be ongoing for a place for kids. Pizza was asked to be served by a certain time in order for all party members to enjoy their full experience. That did not happen. Once pizza arrived the kids ate with eagerness to enjoy the “experience”. We understood time was limited in the “room” so we planned to serve cake at a standard table. We were told no and play was again immediately interrupted as we were rushed to serve cake and ice cream. We were a little frustrated but we complied. Then we were told we couldn’t sit at a certain table that was not even marked as “reserved”. When a complaint was made to “Joe”, he appeared to not be having a good day and made it very apparent as to why his staff is poorly trained and why his establishment is dirty and heading in a “downward spiral”. He was very disrespectful and made no attempts to ensure the birthday girl enjoyed a full experience. No eye contact when given poor explanation. A man’s word apparently means nothing these days. We went to Chuckie Cheese and gave the "corporate man" our money instead. At least the birthday girl finally enjoyed her day with no interruptions.
1 8 years ago (14-04-2018)

Honestly if I could give no stars I would. This place is HORRIBLE. We got there before it got busy and ordered food right away... we waited an hour before we said anything for us to be told they had forgot to make it. Once we got the pizza it tasted horrible. Had no taste to it. Not even my kids wanted a second slice and they LOVE pizza. We went on the TMNT night and paid for a picture to be printed for us and the lady who took the picture didn't even get in close enough so we have a lovely picture of their wall and you can hardly see my kids she was so far away. As for the play place in general... this place is for KIDS! Not for adults to act like idiots and push kids out of the way so they can jump in the bounce house. I had to pull my kids out of one of the bounce houses because these grown people were blocking the entrance and shoving each other around when I have my 7, 5 and 4 year old in there. What is worse is one of the employees were standing there watching this happen. I know the establishment can not control the kind of people who come in but the people that were there were not the kind of people I want around my kids. If you are wanting to take your kids somewhere to play arcade games please choose some place else. The place was so dirty I am not sure they even clean their equipment.
1 8 years ago (16-03-2018)

Good place to have kids burn excess energy. It cost 9 dollars a child. On Tuesday and Thursday it's 7 dollars a child. The employees seem to forget about thier special so you have to remind them. Other than it's a great place.
4 8 years ago (20-03-2018)

Not as crazy as our local bounce house, less over-whelming. Good prices and customer service. Decent pizza for a place that isn't primarily a restaurant. They need alarms on all doors that aren't primary entrances and exits though.
5 8 years ago (16-03-2018)

My grandson and I love this place, it is a room full of bounce houses and some arcade games. They have lockers to rent, and they sell food and drinks. Even massage chairs for parents. There's plenty of seating for adults, or you can bounce with the kids. It's clean, and managed well.
5 8 years ago (05-04-2018)