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Reviews, get directions and contact details for Gooder Supply

Gooder Supply
Address: 309 E Brokaw Rd , San Jose 95112, CA, US
Phone: (408) 573-7088
State: CA
City: San Jose
Zip Code: 95112


opening hours

Monday: 09:00-17:00
Tuesday: 09:00-17:00
Wednesday: 09:00-17:00
Thursday: 09:00-17:00
Friday: 09:00-17:00
Saturday: 09:00-17:00


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Reviews
Gooder Supply is definitely the place to get all of the plumbing fixtures, sinks, vanities, and tiles. They carry lots of high quality brands and the staff is incredibly helpful and knowledgeable. We have purchased many items from Gooder supply for our bathroom remodel. Frank has steered us in the right direction on many occasions when we needed help with complicated installation. We highly recommend Gooder supply.
If I can give 6 stars, I would. I have been doing remodeling and getting help from Gooder since ~Spring 2021, with mostly Ava Jin. Richard also offered quite some help, once for finding the drain pipe for the bathtub of a specific brand, the other time is vanity! Throughout my working relationship with Gooder, I became more and more dependent on Gooder has shown to become very capable and reliable service and consultancy! So far, I have bought most of my bathroom's plumbing related hardware faucets, drain pipe, toilets, vanity, sink, bathroom accessories, etc... Thank you!
We have bought many items from Gooder Supply for a remodeling project and have been impressed by the service working with Henderson and the products. Even when we had issues with a shower head a couple of years after purchase, additional members of the team Isabel & Richard jumped in to resolve the issue quickly. I would readily return to Gooder Supply for future projects!
Needed a shower system with a day lead time. They had grohe shower system with a 40% promotion abailable for pick up the next day. I designed my with the exact componenents in the color I wanted. prices are very comparable lower on some parts to build or amazon or Grohe itself. Sales people are very helpful. They do not get frustrated.Ava is very helpful and patient and I took a loooooot of her time making her go through catalogs for the showerheads, diveters I wanted.
Don't buy here, go to somewhere more professional and save yourself troubles. Here are the hard lessons we learnt: 1 They are not professionals. We ordered a window with Egress requirements clearly laid out in the quoting email, but we end up getting it cost $1k that don't meet Egress which lead to a failed inspection. To provide the full story, in our quote, we wrote: “6’ * 6’, sliding, egress, sound proof”; During consultation, we asked if we can change the design to XOX. They carelessly changed that without inform us that this will lead to a non-Egress window. When we are asked to sign off, they have no mention of this either. Windows is one of the items in your construction that you need to pay special attention as there are so many variation and requirements. A professional window/door company will ask for your design drawing and be extra careful with all the requirements. This place can’t provide that professional service you are looking for. 2 Another example of unprofessionalism - We ordered a couple of skylights, they almost screwed us with the skylight high-profile/low-profile option when they recklessly recommend high-profile, reason is "people usually go with that one”. Fortunately we did our own research afterwards and correct that before the items were delivered. 3 Customer service after-sale is bad. We contacted them hope to resolve this. The only option they gave is: re-order with an increased price and a 2 month waiting time, with an attitude of: any mistake is yours.. They won’t own any of their mistake. Quote from their email: “It is not our responsibility to make sure all your windows meet egress requirements”.
Richard greeted us within a few minutes of us going into showroom, allowing us to browse a bit. He answered all of our questions and very helpful with features of their products and design services.
Bad service I wanna return one box of tile, but they told me that They can not refund to my credit card. I went to there four times, I finally got the company check in person.I never come across a store like this and to make matters worse was they deleted my last review. So terrible.
Very good price and super friendly staff, would highly recommend if you are doing a remodel and need some branded faucets and stuff.
Great supplies for you next home remodel at competitive prices. Friendly and hard working staff.
Very good selection, also Richard, Ava, and Isabel were extremely helpful and easy to work with.
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