Reviews
They have been the worst in communication and delivering customer service. Unprofessional, They still deal with paperwork, outdated and unreliable! It took almost 3 years to get a tombstone together! They deserve less than a star .
My mother, little brother and little sister, have been there since 1972. Caretaker then was so caring. Now i call, to purchase, a red bow to put on grave. They were playing music, hung up on!! I cannot believe, the lack of care. Stolen vasr. It breaks my heart to know, they are not taken care of. I will file a compainy. This should not ever be overlooked. These are people, that are loved. No matter how the city changes, Still should have proper care.
This should be zero stars. If I knew my experience would have been like this I would of buried my mother somewhere else. It must be friends and family that wrote the good reviews because this place is horrible! My mother will be gone for one whole year on the 21st and we still don’t have her stone. We were told that we would have it well before her birthday which was in December and now months later still no stone and nothing but excuses. Everything is due to Covid which is a bunch of BS! Other people that passed way after my mother already have their stones. This place is a rip off and it’s a shame to take advantage of people who are grieving. Horrible, Horrible, Horrible!!!!
Horrible experience with these people. I put in a request for my son's gravesite to be leveled and that was well over a month ago. Nothing happened!! The person that is working with us, her name is Melissa. She nor the people at the cemetery know anything about anything. I was told that 3 weeks ago, my son's headstone arrived. It has yet to be installed. I called the office and the chick that works there had a whole attitude when I asked what was going on and hung up on me after she rudely asked me if there was anything else that she can help me with. If I had known that this place and staff were like this, I would've never had my son buried here. If I could give this place negative stars, I would!!
Zero stars for me......If only I could Move my family out of this cemetary. WE spend so much time decorating the areas of our loved to make sure they are not forgotten during the holidays and the decorations are stolen by poeple walking through the cemetary or damaged by the grounds workers. Anyone can walk in and take what they want and no one has answers or explanations. They keep the front entrance nice and clean but in other areas fences are old and upkeep is a bad job. Zero stars for me 0
Everything went well for our mothers burial. Staff friendly and cost reasonable
My father worked digging graves here for 43 years. He passed not long ago. My family are there and those not yet passed will be there too. I have an up close personal expierence. They are amazing, caring, individuals that own and make up thier staff. I wouldn't want to be anywhere else and I'm not just saying that cause my father worked there.
Sis brought me here, we parked near entrance. An interesting gang 100 car funeral arrived with boom boxes blasting! At first I was frightened only in case rival gang arrived also! It was very colorful! They were very respectful. It made our day!
My husband and I were looking for my great-great Grandfather who was buried there in 1939. The cemetery staff was extremely helpful, even adding my name and phone number to their records as the next of kin. My Grandfather was burried without a marker or stone and the office staff was kind enough to tell us who was next to him to make finding him easier. They also provided a detailed map which was spot on! Reading some of the other reviews we were worried about what we would find but we found none of the problems that others described. It is a very old cemetery so yes, it is crowded. And as far as it being "overgrown" we did notice that some of the older plots had trees, shrubs and bushes growing on and around them. From experience I know that the practice of plantings was common during the 1800's & early 1900's as your loved one decayed the plant grew on, a life for a life. Many cemeteries banned the practice, others stopped it over time. It seemes like Greenmount stopped it but didn't remove much of the old growth. Overall we were ver please with our first visit there.
Why do we have to mourn for our love one's, and unfortunately when we go to spend time with them and take them flowers.They take the flowers eminently and discard them. This has to be addressed because it has been going on for years SAD