GW Campus Store

Decent campus store with several items for apparel and academic needs. The staff are very concerned with mask wearing even though DC seems to no longer have the mandates. Good bookstore although they lack bigger sizes on their clothing.

Super frustrated at GW Bookstore customer service. I bought a hood and tassel for graduation, but prior to the graduation ceremony I realized I wouldn't be able to go so I tried to return the items. They had never told me the items were nonrefundable when I bought them. I still had the receipt and everything and they wouldn't let me return. On top of being upset that I didn't get to walk at graduation, I had the added stress of paying for stuff I didn't use, and dealing with rude customer service. 0/10

This is a merch store more than a bookstore. Textbooks are stocked in a warehouse in Maryland and brought here to fulfill your order. If you have to wait anyway, you may as well just order for cheaper elsewhere.

Open up at 12 PM. We are here for visit. Lots of goodies. We got some. Nice place to visit.

Quite expensive but a lot of GW curated items are available. Best to shop for small gifts from GWU for family and friends. All office stationary are available.

For text books, this is not the place to go. They are more expensive than on for example Amazon, and for my courses this semester they either did not have the books at all or they were out of stock. Also, check-out is really slow, I waited almost 20 minutes today while there were only 2 people in front of me. The apparel they have is pretty cool though and mostly reasonably priced.

It’s not the easiest place to find. Once you get there though, you can buy anything GW that you could want. Be sure to check out the clearance racks because there are often some really nice shirts for pretty cheap prices. The staff is always friendly and willing to help out in anyway they can.

Sent me the wrong book and won’t even cover the shipping fee for return

Never order your books through the bookstore. It is slower than advertised and very unreliable. One of my books said it was ready for pick-up, but then they were unable to find it when I went in four separate times over the course of three weeks. On my fourth visit, the manager I spoke to just told me "Go get your refund and order them somewhere else, they're never coming in." I would not mind if I had been told earlier, but we are now starting the third week of classes and I am just now being told that I need to re-order them. This means I'll be 3-4 weeks late getting my books, just because the bookstore lost/can't find my books and decided not to share that until my fourth trip there. Save yourself the time and hassle and just order through Amazon or buy them from another student.

Bookstore didn't bother to tell anyone that textbooks will now only be available online. Left work early and ran across town to get my books and was given this information. No email, no announcement on the website. They also close early and the hours are incredibly inconvenient. Pretty saddened by the quality of this store.