Reviews
HFH staff was Amazing but I had a wonderful young lady Abbie she was the best helper ever. She was kind, sweet and very patient with me. She didn’t stop looking until she found the perfect pair of eyeglasses for me. Thank you Abbie, I look fabulous love her personality! The eye doctor and his personal assistant was outstanding. What a great day. Thanks Henry Ford
Today I had the pleasure of speaking with the manager Joyce Thomas. I recently misplaced/Lost a brand new pair of glasses and she was able to explain the process of claiming a new pair. She was so professional and kind. I truly appreciate Henry Ford for hiring such an amazing staff member like Joyce, who was respectful and caring to their customers. Great quality customer service is what will keep me commuting to this location. Thanks again Joyce for making me smile. Kyle was also amazing! when I picked my glasses up. Customer service Top notch at this location!
Everyone at this location is so patient and friendly. I struggle with the puff and eye drops and the technician was understanding and patient with me - his patience and gentle touch with the eye drops allowed for successful delivery for both and a pleasant start to my visit. Dr. Tiffany Humes is a ray of sunshine and made everything pleasant and helped me feel really comfortable the whole time. Linda is a wizard - she's helped me choose my new glasses the last few times I've been there and every single time, the first pair she chooses for me is the one I end up purchasing and I've loved them every time. For quality, personal service I 100% recommend going to OptimEyes at Henry Ford Main in Detroit.
I love my new glasse from Henry Ford OptimEyes Main campus. Faye Tanks the nice lady that check my insurance and got a copy of my RX from the Troy location was super helpful.Linda W. lady that help me pick them out was so helpful and personable. Kyle Miller help me when I pick them up today and adjusted them for me. He also help me with my no line new lenses. The manager Joyce T. was also nice making sure I that I receive the service that I needed and happy. Thank you OptimEyes Main Campus.
Received high quality and timely service! All team members at main campus location were very professional and pleasant! Of course, I wish the overall cost of my out of pocket cost were lower! Joyce, Rumsanas, and Faye we're all patient and catered to and handled all of my needs with a smile!
The friendly & professional staff is awesome & makes it a great experience to have an eye exam, choosing glasses & picking up glasses. The Manager Joyce Thomas is a hands on manager, helpful & a great person. I love my new specs. Thanks
A very pleasant experience. The staff was wonderful. Knowledgeable. Made me feel at ease. Even hearing something of concern I was still at ease. I'm happy I've chosen this office to assist me with my future eye Care
Abbie assisted me with my appointment on January 5, 2023. She was very polite, funny and resourceful. I felt comfortable and important during my visit. Abbie was wonderful and I will be returning to Optim eyes in the main campus on W Grand Blvd. Thank you Abbie!
I was very impressed with my experience here. All staff were friendly and helpful. I especially liked Dr. Humes who was kind and funny and took her time with me. I was able to ask her questions and she answered them in full. I’ll be back here for any of my future eye needs.
This was a greater experience. My appointment was on time, the assistant was friendly and very professional, and the doctor was also very friendly and extremely knowledgeable. Actually cleared up some issues that had been concerning me. I only wish I had been coming here sooner.