Reviews
The management over at Hidden Cove is amazing, Jackie is super friendly and very attentive! Always helping out the residents who have any issues, and making sure their problems get resolved in a timely manner. She makes sure units are ready for move in, by ensuring everything is up to date and looks good. I wouldn’t have it any other way with another manager taking care of the office and residents. She responds very quickly to emails whenever something is needed.
I moved here about a year and a half ago with my fiancé. We have mostly enjoyed living here. Our unit is spacious and affordable, we like our assigned parking and amenities. Where I'm from, we don't get laundry in unit for the same price or more. So that was a nice change. Recently, we have met Norman who has been kind and helpful.
I've been at Hidden Cove for over 6 years and still love living here due to the location and cleanliness. Norman in the office has been very helpful anytime I request service for my apartment. He recently went out of his way to secure and return my keys that was left in an Uber when I went on vacation. Greatly appreciated.
I recently moved into the hidden Cove Apartments, this is my first ever apartment and I wasn’t sure of all of the steps I needed to take. Norman and Jackie in the office were very helpful and directing me in the right direction. As this is my first apartment, I had a lot of questions and they both helped me break things down in a simpler way to help me understand. Because of them I was able to get approved, and moved in just a short two weeks! As I’ve been spilling in, they have continued to help me with any questions that I have!
Norman helped move me in and has been nothing but fantastic. There were a few things that needed to be repaired when I moved in and Norman had them all fixed within the first hour I got my keys. He was on top of everything. The apartment is nice, clean and very spacious for a 1BR 1BA. I moved from Florida to Vegas and did a TON of researching to find the right apartment. Feel like I did I good job with Hidden Cove.
Applied for these apartments and I was approved . Jaqueline and Norman were extremely helpful and made it a speedy process . The first time that the showing apartment looks exactly like my unit I move in to. The community seems very quiet , the pool is beautiful! Definitely recommend these apartments if you’re looking to move or moving into Vegas ! Great area!
I usually like to wait at least 30 days after i move in to a new apartment community, before making any kind of review, so here it is... when I first came to check this community out, i was welcomed by Shannon. To be honest, i was close to sign up in to another apartment complex but after Shannon, gave me the walk through and explained everything about the property, she totally convinced me to stay , and she was there every step of the sign up proses, answering and clearing any question or any doubt, in a very professional manner, and been very helpful every time. It took me a while to finally move from Miami to Las Vegas. When i finally moved. Shannon wasn't at this location and thats, when, i met Norman and Jackie. And that's when i discovered, that this property has a great team all around. Norman is very attentive and prompt to help quickly whenever you need it. Always very respectful, and patient every time. And that . For me is Key to know if a place is a good fit for me. I'm very happy here , ill Norman and Jackie will make you feel at home Immediately. They are super helpful and will take care of any inconvenience , situation in a timely manner. The property is clean and in good standars and affordable. I'll make an update in a few months to follow up. Move here !!
Norman was a huge help when it came to touring this community, getting all the necessary information, and throughout the entire application process as well. He was polite, communicative, and always followed up on things. I would also like to say Jackie was a huge help as well. Overall, I am excited to move into my apartment in this new community.
As of today, you still need to return my security deposit or provide an itemized list of deductions and confirmation of my application being canceled. Therefore, I'm requesting the total return of my deposit of $500, a move-in payment of $1210.95, and an application fee of $150. I've been in contact with Barbie, Jackie, Alex, and the rest of the team at the property, and I am still waiting for someone to confirm or provide any information about when I'm getting my refund. When I spoke to Barbie on 6/6 at 11:35 am, it seemed like she wanted to retaliate towards my personal life because of my unauthorized visitor. However, Jackie confirmed my visitor after my application was approved. Jackie shook hands, greeted us, and showed us the property on 5/31 at 4:30 pm. Jackie also informed us that if someone lives here for seven days, they are considered a resident. I explained to Barbie that this person was not with me anymore and did not need to live under my application name. Barbie took it upon herself to cancel my application money and hung up the phone, leaving me wondering if I would receive my money back. Canceling my application is fine, but ignoring my emails/calls when I have been in constant contact is not good business. I did not sign the lease for unit 2034 nor received keys; they still charged me. I am requesting my cancellation of the application receipt, full security deposit, and move-in payment. Also, my application fee since my application was canceled based on the property manager's retaliation rather than because of the requirements for the application. I want a date on when I should receive my refund. If these requirements are not met, I need legal documentation according to NRS 118A for any damages, repairs to unit 2034, and other contributions. As well as NRS 118A .510 retaliation.
Norman was excellent! He was very professional, informative, and gave us all the information we needed, and even provided some important feedback that we were not aware of. I really appreciate his help and the time he took to show us the apartment and all the the help he offer for us to make this lovely beautiful apartment our future new home.