Humane Society of Missouri

I am more than happy with my experience adopting my new dog, Zara (former name was Deanna) from this shelter today. Yesterday I went to the Macklind location, looking for a specific dog and head set on adopting it, but with the expertise and thoughtfulness of the employees I ended up with a dog that was much more fitting for me. The employees were supportive and kind with every step of the adoption process. Liz, the adoption counselor was absolutely wonderful and patient. You could tell that she was an animal lover; and she not only wanted what was best for the dogs but also built a relationship with them. I am so thankful for the helpful employees and the waiting period was more than worth my time, after all I ended up taking home a precious gem! Thank you so much.
5 7 years ago (29-04-2018)

I went here to do one of the hardest things I’ve ever experienced, which is the passing of a pet. I can without a doubt say they made this experience so comfortable, and they went above and beyond. The room was comfortable with couches and blankets to make you and your pet comfortable. Not a cold operation room. They walk you through everything and give you as much time as you need. I can not describe in words how much of a difference it made and was so much more than I expected. They made the grieving process so much easier. I love them and will continue to donate and support the humane society. I would recommend if you have to make this hard decision they will help you and are worth going to. The love and care they put into you and your pet is incredible. Thank you so much!
5 7 years ago (09-05-2018)

Today 6/01/18 we laid our Coco to rest.. We feel blessed to have had 10 wonderful years with our baby. Tears drop as I type this, but yet there's a smile on my face. We are so fortunate to have such a great Humane Society with a staff and Veterinarian's who show how much they care when consulting about your loved ones and taking care of them. Thank all of you for easing our pain and taking care of our baby as though she was your own... Heaven holds a place for our Coco and each and every one of you...
5 6 years ago (01-06-2018)

This location was labeled on Google as The Corporate Office, which isn't entirely correct since there are several buildings at this location. First people should know there is an Animal Shelter at this location, where you can bring animals in need of a shelter or view animals for adoption. There is also a veterinarian facility here, and lastly there is an Administrative Building here for the Humane Society. Labeling it is as just a Corporate Office may lead some people to think this is not a place they can come to adopt animals. It definitely is!! I volunteer for this organization.
5 7 years ago (07-05-2018)

The adoption process was good. Staff were professional and helpful. However, I was encouraged to purchase a crate for my 55lb dog, and the cost was $89 but with the 10 % discount, it was $80. I also purchased two shirts. The volunteer did not inform me that crates cannot be returned even if never taken out of the box. I found I did not need the crate and when I returned it two days later to get a credit on my charge card, I was told for health reasons crates cannot be returned. When I explained that the box was unopened and that no one informed me of that policy, she pointed to a typed note on the counter that spelled it out. Unfortunately, I did not see the note likely because the shirts I purchased covered it. The staff person's remedy was to tell me that she would remind the volunteer to point this out next time. Too bad for me!
2 7 years ago (26-03-2018)