Hunter Bower Lumber

While I’m not a contractor, I was provided excellent service and exactly what I needed. The staff was willing to take the time to help identify the right wood for my projects and the wood quality has lived up to my expectations. I picked up my wood, and they were quick and conscious around how it was loaded into my vehicle. I’m now a repeat customer and would recommend Hunter Bower to other DIY’ers alike.

I hate leaving bad reviews. To kind of echo some of these other reviews. I was helped very quickly but was treated condescendingly, talked down to, and provided little to help other than to order online from somewhere else. Good to know I'll find a better experience and price online.

Needed to see the Trex decking colors to choose for our roofing project. Roofers recommended Hunter Bower. Excellent customer service and Very helpful and patient with all our questions. They carry much much more than decking material and we'll definitely go back when we have another project.

Super helpful. I came at 5:15 just before closing time and needed 3 pieces of marine ply cut, and they did it perfectly and were extremely helpful. I also bought a couple pieces 10x8s and they helped me pick the nicest pieces. Great service and will definitely be back for all my lumber needs.

I shall get my lumber else where moving forward. I've never experienced so many sighs after I ask questions or when an employee needs to engage or assist a customer. I asked if they had any 8/4" poplar and off the bat they asked "What's the project for?" . He said no, I asked if there is any in the lumber stock out back. He sighed and said he would look. What do you know we found some... the cashier didn't know how to calculate board feet and for 6 1/16 he charged me for 7" wide at the end of the transaction. I'm a new furniture maker in town and unbeknownst to me this place has the worst customer service I've ever experienced. They don't have the market cornered so treat people with respect. You're lucky your e located in the desert other wise other yards would swamp you out with knowledge, friendliness and customer service. Byeeeee

As a contractor I expected a little customer service and some kind of Politeness.... never ever again will I consider Hunter lumber for anything ! Customer service is horrible , rude employees and the owner Ken told me to go stand in line at Lowe’s or Home Depot because I wanted to exchange 5 pieces of lumber that was unusable out of an order. I was told from now on if I order lumber I have to come in and hand pick the pieces myself because they don’t want to be driving all over town because of me. The owner asked me what I wanted after arguing with me in the yard over 5 sticks of junk lumber I told him take everything back and he snatched the invoice out of my hand and said he would get it picked up that afternoon and walked off Try to support local Business but never again these guys.

Really helpful- needed info on building a new deck. Robert took the time to walk me through the options. Delivery was right on time and driver Greg was great. Will definitely use these guys moving forward

Called to get a general pricing for a basic wood beam. I have little to no knowledge of wood species but I was ready to purchase immediately with the right recommendation. The "manager" was incredibly rude and had absolutely no desire to help me make a decision on something I was guaranteed to purchase. Very unfortunate experience if I could give 0 stars I would. A person that angry should not work in customer service.

I'm a general contractor for over 30 years. And I agree with all of you who say they are very condescending. I hate it if and when I need to call this company to order something. Actually, I'm laughing inside at them for how they act towards you when your ordering something. Owner and son especially bad at this. Sometimes it will be a year or so before I have to call them...and behold here we go again. Not a very good customer experience. Wow!!! someone needs to go to therapy : They really need to get to know Jesus!

Disappointed - I unfortunately have to echo a lot of the sentiment in the negative reviews on Hunter's. Today, I found the gentleman providing customers service to be rude, condescending, unhelpful, and quite abrasive. It is clear he knows a lot about wood - but it is like pulling teeth to get information and guidance. If you know exactly what you need, I suspect he would be helpful.