Reviews
I received the absolute best care I could have ever hoped for. My entire team was compassionate and understanding. I traveled from NV for the highest quality care I could find for the extremely complex and major surgery I needed. I can't thank everyone at the Huntsman Cancer Institute enough, I have my life back!!
Spent the past year and half going to this location most days, 8 hours at a time with multiple appointments. I will miss spending so much time there once I am 100% better. Enjoyed the cafeteria food. I feel thankful that I was able to be a patient here. Most employees through out the hospital from different departments have been friendly.
I have been going to Huntsman since July of 2020. I have had a great experience with my oncology team and other doctors. June 2022 I had an unpleasant experience that I have been trying to get taken care of ever since. I have called multiple times and absolutely no one ever gets back to me like Promised. This has been extremely upsetting and disappointing. I gave them 2 stars because the teams I have dealt with prior to my June experience have been great. If I could rate the lack of customer service, concern, attentiveness I would give it a zero. I have been more than patient and fair, I wouldn’t think that it would take well over 6 months for someone to address the matter at hand or for someone to get back to me. In my opinion there are some areas that need attention and improvement.
I am so grateful to Huntsman. I loved my doctors, nurses, social workers, front office staff, phyical therapists, and even custodians. I always felt like my well-being was important to them. Thank you for you care of me!
Working with the genetics clinic has approached impossible. They never answer the phone. Literally never. It dumps to voicemail 7 days a week, all times of day. They don't return voicemails within 7 days. It's incredibly difficult to access any communication or get an appointment. Chasing a phantom to help with sensitive and time-sensitive genetic testing is pretty defeating.
I had the complete run around with a pretty serious situation. A large very large mass in my breast other hospitals were taken forever to get me in trying to schedule me out over a month I encountered Lindsey with the memography scheduling center and she was absolutely truly amazing I was able to see doctor Matthews and he was absolutely amazing & were compassionate and kind they were carrying and did not appear to be condescending I truly was blessed with my medical care team and you all would be lucky to experience this too
I had the opportunity to stay at the HCI bed and breakfast under the supervision of the head an neck surgical oncology team 2.5 wks ago. The care was top notch! The whole medical team worked to assuage my fear and concerns, quickly tackle my health needs, and more importantly treat me like a person and not a diagnosis. Truly an awesome team and a blessing to me and my family! I cannot say enough positive things about my care and Dr. Sara Drejet.
Your experience here depends greatly on your type of cancer and your dr. I had a second opinion at MD Anderson and they said they could do nothing more than what I had already had. My dr Dr Hu found a solution for me that worked to keep me here. I’ve been going since 2020 and my clinic knows my name and so do the infusion desk people.
I arrived from mesquite nevada at midnight and was welcomed immediately by the ER team had surgery the next day stayed 7 days and had the best care that one could get thanks to everyone who looked after me all were friendly caring and professional
I had my TT over 1.5 years ago. This cancer institution has treated me with respect & kindness. Dr Richard Cannon did my TT from my agressive MPTC Cancer & did a wonderful job. It was a clean cut with no complications & it has healed beautifully. I have no problem & nothing ill to say about this hospital. 11/15/22 Update: coming in for RAI & although traffic to get here is crazy I still feel the same.