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Reviews, get directions and contact details for IHOP

IHOP
"Dine at IHOP® on Sunrise Dr in SPRINGFIELD, the home of pancakes and delicious breakfast, lunch & dinner near you with breakfast delivery and takeout available. View hours, specials or order online."
Address: 2600 Sunrise Dr , Springfield 62703, IL, US
Phone: (217) 789-4467
State: IL
City: Springfield
Zip Code: 62703


opening hours

Monday: 00:00-00:00
Tuesday: 00:00-00:00
Wednesday: 00:00-00:00
Thursday: 00:00-00:00
Friday: 00:00-00:00
Saturday: 00:00-00:00
Sunday: 00:00-00:00


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Reviews
Food was edible and that's why I have gave this place 3 stars. Very under kept place. However the staff is almost worthless. Brought us the wrong food , waited forever for a refill had to ask twice once food was brought out only got partial orders. Maybe it was just the night shift personnel but it was very bad. Otherwise would recommend to anyone that just wants food! Kid-friendliness: Lots of kids menu items. Parking: Plenty of parking and easy to get too Wheelchair accessibility: Wide doorways for wheelchairs and wide space between table.
I frequent IHOPs quite a bit back in Wisconsin. How this restaurant location stays open is beyond me. Stopped here as a pitstop to a southern state destination, thought 'Wow, nobody's here, we'll get quick service' ...let that be your redflag. Sat down and noticed all the tables lack cleanliness. Observed an employee wet a rag under water only and thats how they "clean" booths. I ordered the Swedish crepes plate, asked for no berries or butter but would still wish to have the powdered sugar, and my boyfriend ordered the Cali Roasted Turkey Melt with no avocado, which from the looks of the picture on the menu had both our mouths watering. Waitress first brings out my crepes, only 2 of them on a tiny plate which there should be 4. No powdered sugar. I stated 'There should be 4' ..Comes back over and added 2 more crepes on top of the tiny plate. I ask for a normal sized plate otherwise my syrup would be everywhere. The server couldnt even make eye contact. Then, my boyfriends melt comes out. Looks like 2 pieces of toast stacked, wondering did they forget the fixings? The smallest amount I've ever seen on a sandwich, missing the mayo which states right in the menu what's on it. He asks for a cup of mayo and it comes back with mayo all over the outside of the cup. They still failed to acknowledge my crepes had zero powdered sugar which was asked for. Prior to leaving, decided to use the restroom so we wouldn't have to make another stop on our road trip to notice that the restrooms were in no better shape than the restaurant and reaked of urine. Would not recommend stopping at this place, at all.
Very DIRTY restaurant! Food quality is a negative 10. Cooks don't follow directions. Plating of food is not appealing! No silverware, no apple or orange juice. Food sat on table next to us the entire time we dined in. But Jacob had great customer service through it all.
I went into IHOP to pick up a Doordash. The staff was nice, but the upkeep of this place is very bad. Dirty floors, dirty tables, and the floor of the entrance was sticky. Tiles are cracked, floor trim is missing and looks disgusting. The wait time was a little long but not too frustrating. Looks very understaffed also. Would not recommend at least as of July 2022.
Had a very bad experience with their to go service. Ordered three meals. Did not get the correct salads. As for my tilapia plate that was something to laugh at. I received a portion if one tilapia and over cooked. It's supposed to be two decent size pieces of fish. The size of that one piece of fish was an insult. I thought it was a joke. A bar of soup is bigger than that piece of fish. Also there was no rice in my to go order. It comes with two sides. I will never be eating there again. What a disappointment.
When my brother and I pulled up to the building, we weren't even sure if they were open. There was no one to be seen in the parking lot or sitting in either of the dining rooms. After walking inside, we were then greeted by the one and only server. He was both polite and quick to service. Considering we were the only customers in the building, I'm not sure if that's saying much. I had ordered the cheesecake pancakes, and the breakfast burrito. The one cook in the kitchen did an amazing job on my cheesecake pancakes. Light fluffy perfect amount of strawberries, I was very happy. The breakfast burrito on the other hand was awful, and ended up making me feel nauseous for the rest of the evening. Not sure if the lack of other customers was due to the service or simply the world we live in currently, but not someplace I'd return to.
Kudos to Talia. She was the only waitress working. Yes we had a wait. Talia was still very attentive and made sure we were very well taken care of. The food was very good kudos to the cook. If we lived here it would be our favorite breakfast place. Thanks IHOP
I ordered the Philly cheese steak sandwich and had them at the Denver mix to it and for beverage I got a mix of the tea and lemonade. The sandwich came with zero condiments so I was expecting it to be dry, but it wasn't. Because there was so much grease on the plate that the bottom piece of the bun was soaked in Grease. I know grease shouldn't be counted as a condiment but today it was a good one because the sandwich was delicious. And the fries were fresh and hot. Thankfully. Customer service left a lot to be desired. And apparently this IHOP went all day without sweetening their sweet tea. That I would never understand. Thankfully the food was better than edible! This locatiin needs management badly.
We waited an hour for food, for 3 people. Only 5 tables filled in the whole restaurant. The customer service was terrible, the waiter was rude and food came out to us cold. I waited 30 minutes for refill and never got one. Dietary restrictions: Gluten free
Got there about 2 pm. There's a bell that sounds when you enter door. Not very crowded. No server in sight sign says wait to be seated. I waited and waited and waited. Finally left. If I visit again I'll go to Wabash one. Always had good service there
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