Illinois Department of Employment Security

Reviews, get directions and contact details for Illinois Department of Employment Security

Address: 500 42nd St, Rock Island, IL 61201, USA

Phone: (800) 244-5631

Website

State: Illinois

City: Rock Island

Zip Code: 61201

opening hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

I was having major issues getting real answers from the customer service number. I went to the local office and they went above and beyond to make sure I was taken care of and my benefits we're given in a speedy Manor.

 5
 7 years ago (09-05-2018)

According to the 1(800) number, this is not an actual IDES site, and according to the actual IDES website, their locator says that the closest "actual" IDES site to the the area, is in Sterling IL, and upon checking the office locator website 10 minutes later, their locator now says that it is an actual IDES site, but again, according to their 800 number, it is not; it is actually "American Job Center", but they did help me solve the problem that I was having

 1
 8 years ago (12-09-2017)

Terrible service from IDES.  Numerous calls to this facility and I am on hold for 20 minutes or longer each time and never get through to a person.  Just consistent pre-recorded message saying all customer service agents are with other customers.  Ridiculous!

 1
 8 years ago (27-02-2017)

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