Independence Veterinary Hospital

I’ve never had a pup pull so hard to go inside the vet office, my pup Otis loves it here. This is my first ever puppy and Dr Kier was so helpful giving information and tips for caring for a puppy. He also explained what he was looking at while doing a physical exam on Otis in regards to weight and proportions. Otis got gum stuck in between his toes that I couldn’t get and they got it out for me. They also have great follow up and front desk service. Really glad I found a vet Otis and I like so much.

My pup is currently having some serious health concerns. After an ER visit to another facility, Dr. Keir's was excellent in putting my mind at ease as to the process to diagnosing my pup's condition. The meds are helping so far and we are still awaiting one more lab result. I feel confident Dr. Keir will get to the bottom of all this. Thank you Dr. Keir!

We recently took in a 2 year old rescue and planned to foster him until he was found a safe home but we instantly fell in love with him. Only thing was that he had seizures in the past. We didn’t know if they were because of mistreatment, malnutrition or epilepsy. We’ve had him about a week and he had a few seizures with us this morning. We called several vets without luck. We called Independence and they were so kind and had us in to see them by 2:30 today!! I was so hysterical on the phone yet staff was so kind and understanding. My husband took him in while I stayed home with our kids. We can’t say enough how much we appreciate their care and kindness. It means so much to us and the doctor took the time to answer all my husbands questions and explain everything to him. I am beyond grateful for this team that are helping us care for our baby boy. I wanted to add that it’s the next day and the doctor called us promptly with the test results and walked my husband through what each result meant. My husband said that Dr. Johnston treated our boy like he was his own and he felt the doctor cared as much about Harvey as we do! Hands down the best vet and we feel incredibly lucky to have them treating Harvey. Thank you so much to the staff and doctors.

Dr Kier and his staff are wonderful. They take time with each pet to keep them comfortable and calm during their visit. My dogs can feel the love. Dr Kier is excellent at taking time to speak to the owners and he always provides options as opposed to jumping to the most expensive option. I will continue to recommend this practice to friends.

Dr. Smithwick was very personable and professional when I had to bring my pet in for a hurt leg. Her staff was very friendly and they were able to work us into their schedule that day. I am truly grateful for their care for my beloved pet. I would highly recommend this vet to others. I will be transferring all my pets to this vet clinic. Thank you so much for that awesome care!

The staffing so friendly! You feel like you've known them for ever!!! The doctors are friendly and informative and wanted our input to help our pup! It was overall, an awesome experience. Very helpful and inclusive!

Glad you're finally open for in-person visits! Dr. Kier is a compassionate veterinarian who really gets to know your pet and takes time to explain his findings, your pet's overall well-being and suggestions for treatment without being pushy. Also mindful of your expenses and offering alternatives and/or letting you know what can wait if cost is an issue. Glad I switched to this vet!

Needed my Pup to be seen urgently and they were the only vet around town that had open availability that day.They were so kind and understanding of our concerns and took great care of our pup. Still waiting on test results but they gave me reassurance that they would get to the bottom of what was going on!

Very flexible and friendly and caring folks to deal with. Dr. is so personable and humorous. They have followed up at home after treatment on my pet. Good parking available. Easy location to find on Pembroke Blvd. off of Independence Blvd.

I started taking Kitcat there since I used to live in Virginia Beach. Now I moved to Norfolk, but I won't be changing my cat's vet. The staff is very attentive, responsive, and the appointment process is very easy. The prices are very competitive and the whole process is fast and easy.