Indianapolis

the petty complaints were very entertaining. Station is old, but in pics, it looked clean, not one piece of litter, they work with what they have. I like the one stopped 5 times for no reason. A train stops, there is a reason, probably sharing the track with freight, freight company owns the track, freight gets priority.
5 7 years ago (02-06-2018)

After reading such low reviews I thought the experience would be bad. It wasn't at all. Union station has upgraded it's chairs. Staff was kind and complimentary. Passengers helped each other (especially people with children & elders). A bunch of Mennonite and city folk were together in my train car. A prior train derailed so our train took us half way and put us on a coach bus the rest of the way. I think grumpy and easily disgruntled people will find a reason to be in a bad mood and people who travel with appreciation & grace will have a pleasent time. :)
5 7 years ago (22-12-2017)

I take the train all the time from Indianapolis to Dyer and it’s always a great experience. The workers are really friendly despite the fact that it’s 6 AM. It’s one of my favorite ways to travel.
5 8 years ago (28-10-2017)

So disappointed. Been a Hoosier all my life. My husband and I are now retired. We are returning home after a two week trip to Whidbey Island near Seattle. So much fun. Had a sleeper car. The Amtrak staff were absolutely great. However--all the train depots were clean and had lots of interesting info. Except at Indy!! How embarrassing. I can't understand why a city of thus caliber could have such a rundown eye sore. I hate to think what the people on this train headed to New York will think when we stop at our Union station. The staff on this ride are boarder line compared to what we have had on this trip. I give Amtrak a 4.5. The crew on this Connecting train seem really stressed. I gave yet to see smile or friendly gesture. There are more and more people riding the rails. Please make our train station one of the best. Maybe we can get more trains here. Lots of people would travel by rail for the conventions, sporting events, etc. that we are known for. Get busy, Indy. Make rail travel to and from Indy one of the sell-outs!!
2 8 years ago (13-04-2017)

I was trying to travel from Muncie to Chicago. my driver made unnecessarily long stops and we got to this station 2 minutes before my layover left. the driver never gave my ticket back so i was delayed even more and missed the layover. I had to wait three hours for the next bus. Very inconvenient, the place doesn't feel safe and I missed out on being with my family. Never using them again.
1 8 years ago (15-09-2017)