Industrial Ladder and Supply Co

great service?? I have been calling for 2 hours for info on ladders I need for my business tomorrow , actually got hung up once and the other 15 times got transfered to voicemail?? Can't call the store direct was told this morning from a rep that he was in a call center and told me a ladder wasn't OSHA approved when I found out later from a different company it is. Industrial ladder invest in your company get enough people that don't hang up on potential customers and are knowledgeable in your product.
1 8 years ago (30-11-2016)

Unbelievable service and pricing. I researched for months trying to find a cheap 40 foot fiberglass ladder. I checked every big box retailer and local building supply companies. Hands down Industrial ladder saved me over $300 on a Werner 40 foot fiberglass ladder. The shipping was free and within a couple of days I received my ladder. Right to my door. Unloaded and brought onto the property by Lupe. Great service. He called to tell me the exact time he was going to be there. DJ took my order and was very courteous. Home Depot and Lowes both would have taken over a month to deliver the same ladder. This place is awesome. They definitely got my business.
5 9 years ago (02-12-2015)

I ordered the Fakro Ladder on a Sunday for a great price. Even after taxes, it was cheaper than any other retailer. I got an order confirmation, but no shipping details or ETA. I waited until Wednesday to contact them and their representative was very helpful in guiding me to my local district from where it was being delivered from. They told me that it was actually going to be delivered today, Wednesday, as their freighter was enroute to my home. I was out and about and received a call from the guy and he gave me a 25 minutes ETA. When he got here, he carried that huge thing all by himself and laid it on the floor of the garage where I asked. He was very friendly, smiling, and very helpful in any questions that I had. I will definitely be giving these guys my business when in need of attic ladders. Thanks guys for a perfect transaction!
5 9 years ago (27-07-2016)

Great prices, selection, and service. I received the ladder I ordered soon after purchase, without paying exorbitant shipping fees. Additionally, I needed to request an exchange due to an error on my part, and they were really cool and friendly about it (which instantly reduced my stress level). I definitely recommend ordering from this company.
5 9 years ago (23-08-2016)