Island Kia

NEGATIVE STARS FROM ME! By far the WORST experience I have ever encountered! About a year ago I received my first oil change went to Island Toyota Service and they left a huge scratch on the hood of my car, that should have been the last time I gave them business. However, I still went back this April to island Jeep. It was a terrible experience right off the back. We had a 10 am appointment for an oil change. We sat there waiting for over 2 hours. As we're sitting there we notice our car is parked in a bus lane, no one notified us. We go outside and we have a ticket for $115 (we weren't the only customer with a ticket) We were assured they would cover the ticket. It has been almost 2 months and NO ONE has personally reached out to us. After leaving several reviews, managers send email responses with their "deepest apologies" yet have us running in circles and transferring our phone calls all over Island Auto Group with no answer. No one calls us back, no one answers the phone. And if we're lucky to actually speak to someone they say they'll get back to us and NEVER do! Island Auto Group will NEVER receive my business ever again. I have MANY friends, family members and co-workers who are Island customers - who after hearing my experience refuse to deal with their company ever again! Thank you Island for the $115 ticket and the boot on my car I had to pay to get removed!!!! AND I DO NOT NEED ISLAND MANAGERS RESPONDING TO THIS POST ASKING ME TO CALL THEM TO RECTIFY THE SITUATION AND NOT ANSWER, IT'S TIME FOR YOU TOO CALL ME BACK! THE COMMERCIAL IS BS - MARCELLO I THOUGHT ISLAND HAD OUR BACK???? IT'S A LIE CAR BUYING IS WORSE ON THIS SIDE OF THE BRIDGE! - CHRISTIAN CALDERON
1 8 years ago (28-05-2018)

Krystal over at Island Kia is awesome!!... Got me into EXACTLY what I wanted for a fair price... Her customer service was top of the line and would recommend her and island Kia to all of my friends and family!!.. Can't wait to get my next one
5 8 years ago (30-04-2018)

Everyone at Island Kia was very helpful. Krystal was an amazing sales person. Everything went so smoothly. I can not wait to buy another car from them again.
5 8 years ago (30-04-2018)

I just love the people at island Kia. The young lady that help was Krystal. She was ray of sunshine. If you looking for a car stop and see Krystal she will help you.
5 8 years ago (28-04-2018)

I’d like to start off by saying I never leave reviews but Vincent Macaluso deserves this one. He was great to work with. Found me the car I wanted and I had it same day. I wanted this experience to be quick and painless and it was exactly that! Thanks again Vincent & the rest of the staff at Island Kia!
5 8 years ago (07-04-2018)