J.Crew - New York

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"We make timeless clothes that last a lifetime…then pair them with of-the-moment styles season after season, decade after decade. We think that distinct heritage pairs perfectly with modern design and fabric technology. We believe in feel-good color…Even if black or navy makes you feel best, we’re here for that. We’re the experts in signature categories: cashmere, coats, blazers, pants—and we also collaborate with the coolest brands out there because we know that creativity is contagious. We consider leopard a neutral, speak stripes fluently and live for a great gingham. We’ve had your back for over 35 years, and we’re convinced there’s no better expert on our clothes than you, our customer."

Address: 30 Rockefeller Plz , New York 10112, NY, US

Phone: (212) 765-4227

State: NY

City: New York

Zip Code: 10112

opening hours

Monday: 10:00-20:00
Tuesday: 10:00-20:00
Wednesday: 10:00-20:00
Thursday: 10:00-20:00
Friday: 10:00-20:00
Saturday: 10:00-20:00
Sunday: 11:00-19:00

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Reviews

I love coming here anytime I need a suit. Fantastic store and amazing customer service. The whole team over there is great but big shoutout to my man Carlos. They do a really good job of listening to your needs and bringing you a couple options with every new iteration of request. The measurements are taken then and there and the tailoring only took a few days. They’re good at what they do over at this store.

Good quality clothes but definitely pay for the enhanced shopping experience. Be comfortable and even fun place to shop, decorated elegantly, and you're paying for that in the price of the clothes.

Ms. Sue is by far the most helpful sales person I have ever worked with. She helped me find a suit in a bigger size I needed last minute, also helped locate some shirts to go with.  I honestly walked in with no hopes for a miracle and Ms. Sue dug the stock room to find the size I was looking for.  I will definitely avoid the crowd/tourists during the holidays, but this is my Jcrew store to shop at.

Was looking for a quilted vest today. I inquired whether these are available In this shop in the men’s department. Shopping clerk told me that I have confused it with J.Crew Factory and the nearest one is in Queens. „In Queens, where people listen to NAS” - he added laughing. I don’t see anything particularly funny in that unnecessary comment.

Not greeted. Had an empty iced coffee cup. Asked to throw it away to try on shirts. Was snapped at for not having a “fully empty” cup. Contrast this to Columbus Circle location with great customer service.

Was planning a trip to NYC and saw a suit online I liked. I am a 46L and didn’t want to order it online and go through the whole return thing if it didn’t fit. I called the store at Rockefeller Center and spoke with Luke, one of the managers. He told me they don’t stock that size but he offered to have it ordered to the store and I could try it on there. I went in today, it fit, I bought it. And I really appreciate the great service from everyone at the store and especially Luke. Thank you!

Anthony was incredible and so helpful and honest. He had great taste and we will definitely return again!

Went to pick up my order ready 484 Slim-Fit Stretch Chino Pants this evening and Brett was very helpful and nice

Sue is amazing - efficient, wholesome service : will definitely be shopping at this location again.

Went shopping just before closing, Omari was just awesome.  Thank you so much for your help.

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