Jeremy Dumanovsky Roofing / Salem Oregon Roofing

Jeremy Dumonovsky Roofing did an excellent job on my roof. Very professional. Good communication. Fast and efficient workers with detailed cleanup. I would recommend them to anyone.
5 7 years ago (26-04-2018)

I was impressed by the professionalism and workmanship of Jeremy and his entire staff. My brief interaction with Jeremy and Zoe cemented my choice to have them replace my roof. It was an added bonus that his bid was the lowest that I received. Jeremy went above and beyond by replacing a facia board that was dry rot. The crew was very courteous and clean. I cannot praise them enough. If you need a new roof, do yourself a favor and call Jeremy Dumanovsky Roofing.
5 7 years ago (27-02-2018)

Jeremy was thorough in completing his bid, and came in well below 2 other contractors. I was slotted into an opening soon because I had a leak. The crew was amazing-- well tuned group of 10 people who all knew their jobs and worked anticipating the next move needed. As a former contractor, I was able to confirm that the job was done well and to the specifications in the bid. They finished the whole tear-off and re-roof in 1 1/2 days--amazing! Cleanup was complete. Follow-up was handled well.
5 8 years ago (05-01-2018)

Avoid at all costs. Rude. Condescending. Poor communication skills (non-existent) & "Know it all" with no clues about customer service or etiquette what-so-ever. I originally asked for a section of my mothers roof to be re-done since it was leaking around the skylights. Done. No issues. I also asked about another - newer - section which was already re-done by another company, but still leaking asking if they could fix. They recommended that section of roof should also be re-done, but I opted to have them repair it instead. (a roll of the dice on my part, but thinking their reputation preceded them and it would likely be OK). However, it still leaked, although in different places and / or the amount of leakage has changed. I called many, many times asking them for that section to be re-done as they originally recommend. It took months to get a return call or follow up, but I was in no hurry. After they finally returned my call, I was told they needed to come out again and look. I showed them the same deck area and pointed out the leakage. They went up on the roof and later said they would get back to me on a price which puzzled me since they had done the attempted repair on the same area, but assumed they needed more measurements for the shingles etc. since this time, they would be re-roofing the entire section and not just re-flashing the skylights. A few weeks later I get an "estimate" for nearly $20,000 for the entire roof. I responded the same day on April 6th that I just wanted the section done as they recommend last time, NOT the entire roof. (in this quote, they gave me a "courtesy" credit of $200- presumably for the attempted repair on the section of room which still leaks). They never responded until today, May 7th in a phone call and now tell me they won't do the section anymore, but I need to replace the entire roof. Further, "bid" that was asked for and received INCLUDED a separate cost to CLEAN the roof. So, why would I ask you to CLEAN, and then replace it for $20- grand ? These people are dishonest, crazy - or both.
1 7 years ago (09-05-2018)

It's usually common courtesy to ask to park in someone's driveway. In an attempt to ask a question I yelled to get a guys attention he looked back and kept walking up to the house they were working on. So I walked up to the house and asked how long they would be there. He answered "not long". He did not apologize or even attempt to look at me when he responded. In a home improvement industry customer service is important. I myself work for a home improvement company as a direct seller. He handled it very unprofessionally. Reviews nowadays can cost a company alotnof money. This company has great reviews and it sucks I had to leave a negative.
1 7 years ago (04-04-2018)