Reviews
My Mom bought a car and her sales person was Great all around. He was very patient & she test drove a few different options. She got exactly what she wanted thanks to him. It is roomy, has heated seats, tall enough for my growing nephew. The salesman was off the next day when we went to pick it up but the Tiguan was clean & gassed up. Thank you for taking care of her & getting her exactly what she needed.
I had such a great experience with Randy. I’ve had this Atlas on my mind for the past 5 years and he helped me to finally make this dream come true. He has not been pushy at all, just giving me the facts, and I upsold myself. Chris was also very helpful in the finance department to patiently explain the best warranties to fit my needs. I know I won’t have to worry with my vehicle or if an unexpected problem comes up. I highly recommend this team at Jim Ellis VW Kennesaw!
5+ starts to the whole crew but specially to Cem “Jim” Baydemir! He managed the whole sales process not as a sales man but as a companion in our purchase journey! Went beyond that and helped us with advice in other things as we are settling in Atlanta. Great asset for Jim Ellis Motors. We will come back for an upgrade and look for him for sure. Thanks!
Let me share with you the best car buying experience I've ever had! From start to finish Bitsy was there for me. Picked me up, drove me around unheard of and made my experience seamless. I can't say enough about this lady and the wonderful personality she has. She wants you to feel happy making such a major purchase as getting into a new car! Thanks Bitsy for everything. I love, love you and your team so much that I have to do a separate review about how the team helped me with the tech package: My second review gives shout outs to Randy, Elizabeth and Turkish Jim, who assisted me with the technology of the new Tiguan R-Line package. These guys went above and beyond to make sure I was comfortable in driving and getting the most out of my VW. Thanks again for the car chargers, snacks etc. The Kennesaw VW makes you feel like family!
Great sales people, horrible service. Hirrible automotive group. After 7 years and lots of spend here, the company policy came first: ‘we only sell new tires and will NOT help you patch your new tire.’ Sweet. Here’s how my night went in pictures. Thanks for the loyalty, Jim, Michael, Rafael, Steve and Desi. Don’t buy here. Don’t service here.
We had a great experience with the dealership. We were in and out quickly and we had mature, fair and logical conversations. The appraisal process was fast and our sales consultant Jim was patient, informative and didn’t pressure us at all. The sales manager was also very humble and respectful! Overall a great experience!
We are repeat customers at Jim Ellis Volkswagen of Kennesaw. Always have excellent customer service. My most recent purchase was the VW Arteon. Fantastic car and we received 5 Star service from our salesman, Raul Sanchez.
Earlier this week I purchased my first new car from this dealer and had a wonderful experience! I worked with Spencer and he was great at helping me find a car with the features I wanted, but also stayed within my budget. I never felt rushed or pressured when viewing and test driving the vehicles I was interested in, and Spencer was more than happy to answer any questions I had. When it came time to purchase the process was hassle free and straightforward. Thanks again to this VW team for making my car buying experience great!
We have been working with Cem “Jim” Baydemir for several years and he is an excellent and very dedicated and passionate salesman every time we have purchased a vehicle from Jim Ellis Volkswagen in Kennesaw, Georgia. We purchased the 2021 Red Volkswagen Jetta and it is amazing, we definitely love it. We also recommended our daughter and son in law to him and they purchased the amazing Black Volkswagen Atlas from Jim and he was as always very nice and professional with them. I would recommend him to anyone that is interested in buying a new Volkswagen and they would not be disappointed.
Car market is crazy right now! After searching for a bit, felt longer, Brett contacted me with the exact car I was looking for! When I got there he handed me off to Tess, who took excellent care of me! I wanted to feel it out to be sure, asked a lot of questions, and stressed big time. But they were patient despite my anxiety! Ended up getting the car and loving it! Chris in finance was fun too and answered more questions, even making sure I had copies of what I needed. Despite concerns, no one tried to oversell me. We did what was best for me and my first brand new, not just new to me, car! Thank you!