Reviews
I absolutely can’t believe that the reviews for this place are so low. We ate here literally every day while in Vegas. It was SO good every single time. Always fresh, always great service. Absolutely give it a try! We will be back.
The staff aren't friendly. A young lady waited on me. She was cold hearted to say the least. Yet, my receipt shows the cashier name of Luis. I asked if they offer a military discount. While they do offer a military discount, the young lady asked to see my ID which is no problem at all but she wouldn't return my ID and credit card until I signed the receipt. This is the reason many people have IDs and credit cards lost and/or stolen at establishments. I got egg and cheese on an English muffin. It was okay which is being generous. I can't recommend this place with the lack of customer service. Besides that, the food is not good. I've been to several Johnny Rockets locations throughout the United States and this is by far the worst one. I was being treated and the young lady didn't allow the other person to pay for me. Hopefully, someone from corporate will read this and retrain this location, specifically this young lady to provide better customer service.
I had their grilled chicken sandwich, fries, and a chocolate malt. Sandwich: very good. Fries: average. Malt: excellent. The service was very good - the young lady was very polite and patient. Plenty of seating in the food court. They play videos of employees dancing to old rock standards, which is fairly entertaining.
Worst breakfast sandwich I've ever eaten. If you like orange slime over something I'm not able to call eggs in a rock hard biscuit food then you should eat here.
I gave 1 star because I was harassed by cashier about my mask when the one I had was broken, he offered me one but then rushed me to put it on, while doing so I noticed that his coworker didn't have one on while making my food nor was his hair in a net. His hair was swinging around while making food and mask was not on his face. Food was good but employees very very rude and not working safely or in standards of food service.
Who cares if the staff are rude, it's better than waiting for an hour at the other restaurants just to be seated. The burgers were great, the coke was great, the fries were great. It's fast food, not a 5 star fancy restaurant. Get over it.
THEY WERE OPEN AS OTHERS AROUND WEREN'T... Late night being open a huge plus when most all others were closed... Food was fresh and right on point
Delicious burger and fries. It's Vegas, you're not going to pay McDonald's prices. Breakfast is good too
Slowest staff I’ve ever encountered in my life. There was a super long line and not once did the employees move with a purpose. They didn’t care. I stood in line for about 10 minutes and it took another 20 minutes for my food to come out. All I ordered was the most basic burger and fries. It’s supposed to be FAST food. Ridiculous…
25 bucks for a burger and beer, but they don't have working machines to tell me when my burger's ready? Sat here for 30 minutes and when I finally came up to see what's going on, they handed me a lukewarm, soggy burger and told me they were sorry the tracker they handed me wasn't working... The room at the MGM is great, but walk across the street to eat.