Jon-Don - Portland

These guys have sold me 90% of my carpet cleaning equipment this last year. Sales people are helpful, products are delivered quickly. Love this company and will continue to use them.

I have been trying to call this place for the past week, no response and no call back despite numerous voice mails. I also drove out on the 2nd to find out they were closed and no heads up but a simple piece of paper on there front door, strongly recommend better customer service and getting back to clients for repairs and items left there!

Very helpful and professional staff. After running into issues with a tricky hardwood floor we reached out to Jon-Don for suggestions. Even though we didn't buy anything from the store they were more than willing spend the time to answer all my questions, share their knowledge, make suggests for products/equipment some of which they don't stock, and direct us to other businesses in town that could help us out. We will definitely come back to do more business with Jon-Don.

Ordered everyday materials on line because of the covid-19 issue. Materials not in stock, has to ship in from another store and Will not give us a partial order because of their inventory program. This makes no sense at all. What happened to good old customer service.

I love this store, I can spend hours here just looking at their stuff and talking to the staff

If you have any business in the Restoration world, this is the place to go. From water, fire and mold supplies to repairs of equipment this place covers all bases. Hosts a variety of different classes in carpet cleaning, water restoration even business classes. Great for jump starting that new business venture. Friendly environment, very professional staff. This is my store and will continue to be! Thanks guys!!!

Worked with Manny R. Over the past few days. He was eager to help me select the best extractor for my needs. He answered many of my questions off the top of his head and went to get the answers quickly for others. The facility is clean and well organized. I would do business with them again.

We took our equipment in for tune-up and it took them 4 days to even look at it . Then when they finally did it always some major thing wrong with it which it only two years old. then we say never mind will pick up they still have not put back together. so meanwhile we have lost money on jobs going on two weeks still has not called after we have called so we can come get. It ridiculous I will never bring back and never buy equipment from them either.I warned about this, but we gave them a try .

I have worked with Gary Jensen and his team for years, and they have been a great support for my business. I highly recommend Jon Don and their staff are a pleasure to work with.

Extremely happy with there service department. They alway fix everything right for me at an affordable price. They also have a very large selection of cleaning supplies with very knowledgeable sales staff.