Reviews
Thomas and Evan I think that was his name were extremely helpful. I researched for what seemed forever looking for my first bike at 50 years old. The other dealership was pressuring to get me to buy from their dealership but these guys at Karl Malone, being salesmen, were also friends from the moment I walked in the door. They were calming and there was absolutely zero pressure! Thomas was so patient with me and also went above and beyond to help make sure this was the right beginner bike for me and made sure I would be safe moving forward. I definitely made the right choice buying my first bike from this dealership.
Dyke and Josh are truly exceptional professionals who deserve all the praise! Despite encountering delays due to inventory issues, they handled my situation with grace and efficiency. Dyke, as a sales associate, demonstrated an impressive depth of knowledge and patience. He took the time to understand my needs, provided insightful recommendations, and ensured I felt confident in my decisions. They even went to Provo to make sure I get the toys that day. Josh, the sales manager, played a crucial role in ensuring everything ran smoothly. He went out of his way to make sure I was well taken care of. Their teamwork and dedication were evident throughout the entire process. Despite the challenges, Dyke and Josh delivered beyond my expectations. Their commitment to customer satisfaction is commendable, and I couldn't be more grateful for their outstanding service. Thank you both for making my experience so positive and for turning what could have been a frustrating situation into a truly enjoyable one!
I was able to upgrade to the Honda Foreman Rubicon. Me and Watson are excited to get to elk camp. Rick Moody was super cool and helped me get the sale finished quickly, and George Brown in service had my new tires on it and ready to go. Thanks to both of you. This is exactly the machine I needed. Sincerely, Steven Packham
This has been the best experience I’ve ever had buying a motorcycle from a dealer! Before arriving at Karl Malone Powersports we went to two other dealers in the valley and were not approached by a salesperson at either location. At a third dealership it was impossible to get a straight answer on the price of a bike. So we were already apprehensive going to Karl Malone. The experience was 100% different!! We were greeted right at the front door by our salesman, Zack. He was friendly, informative and not pushy. He took the time and asked great questions in order to show us the bikes that fit our parameters. He then walked us around the sales floor and even in the back lot showing us bikes. The whole time Zack was cool, helpful and transparent with pricing and details. We ended up purchasing a new Honda CRF 300 Rally and the doc signing process was quick and easy. All the staff at Karl Malone were very helpful. Zack went out of his way to take care of us. I will absolutely buy from Zack and Karl Malone again!!
Devin made my first purchase seamless and got me out with the bike I wanted, giving great advice along the way. Couldn't be happier. Evan in finance was also a great help and boosted my confidence that I came to right place and picked the right bike for my needs.
Dyke Morris is the best!! We came in unsure of what bike to get. He was knowledgeable and super friendly. He gave us direct and clear understanding of the process. Dyke truly cares about his clients and who he is helping to ensure they get the best customer service possible. Truly grateful for Dyke. I would highly recommend anyone to go see him. Great outstanding person. THANK YOU DYKE!
Moody in sales was awesome and Chad Morrison fit my daughter up with the perfect helmet and boots. All around a fantastic experience. I am sure we will be back soon
On the road 1,000 miles from home and our KTM 790 Duke started leaking coolant overnight in the Motel Parking lot. Rhea at the service counter and Thomas in service took quick care of us, the loose fittings were cinched up, and we were back on the road for a reasonable fee. Great service - Thanks Team!
Dyke was absolutely amazing. Love a salesman that will talk to you like people. As if we are friends just catching up. He has won our business. We will be back to get more thank you
Evan was awesome, gave me all the info I needed about the bike, I came in kinda late and he helped me past closing and even helped me get my new bike to my house, would definitely recommend talking to Evan if you go here!