Reviews
The receptionist Carmela is so friendly & always so helpful & answers all your questions .The Dr is so kind & patient The other staff is so kind also Great care they gave to my dog Dutches for 13 years She recently passed away they were so caring & supportive when I had to make the humane decision to send her over the rainbow bridge
Unprofessional. Receptionist never gave me any water for my cat, she was hyperventilating after the walk in the sun from my house. From the receptionist to the Vet him self, there was no respect. Only the girl with the piercings was normal. Compared to European vets this check up was very fast and none of the questions they ask in Europe they asked here. Had such high hopes for American vets… Also, let’s treat younger people with respect not just 30 year olds own pets.
At first, I was apprehensive about going to Pet Haven due to some poor reviews about bad customer service dated awhile ago. I was very pleased to find that all of those reviews were unfounded. Every single staff member was sweet and polite, and warmly welcomed my kitten. My kitten's wellness exam was conducted by Dr. Keschner and two other attendants. They did so wonderfully with my kitten, and promptly treated his fleas that I didn't even notice and set him up for a stool test as soon as I mentioned concerns about it. They don't like to waste time, which I appreciate; there is never need for unnecessary fluff, just provide my pet the care he needs and send us on our way. $73 for an examination is a really great price flea meds and stool examination not included. Pet Haven has great availability, unlike other places nearby that are booked months in advance.
Not very flexible with short notice appointments seeing dog that's been a patient for ten years difference between 2 pm and 3pm. Do not recommend.
They helped when my cat of 19 years passed away ,very kind and compassionate in my time of needing help to deal with her remains thanks for being there
Every time we have a visit or the dog is sick they are incredibly attentive, caring, and the follow up is always so great. I would highly recommend any of the doctors, nurses, and the front desk staff is wonderful.
I have brought my pets here several times over the years. I have never had a problem but it's not for everyone. This is not a super fancy, upscale pet hospital. The staff were always very nice to me. The Dr is no nonsense and can be blunt. This isn't for everyone. It is very reasonably priced. I will continue taking my pets here for the location and price.
You can finally go inside. Been taking my cats there for about 18 months. It isn't cheap, but it's not the most expensive place either. They have a discount for two or more pets at once. They give you an appointment sometimes the same day. Best of all, they're really really really nice. Thank you for taking care of our animals, they've helped us these last two years and you've made sure they've been healthy for us. You guys are superstars.
They gave our dog good care, but the personalities of the staff vary a great deal. Public relations is not high on their list of priorities.