Kohl's - Albany

Used to love shopping here, but my grandma recently had a Kohl's card stolen, reported it to Kohl's, and had a horrible experience trying to resolve it. After the card was stolen and charges were racked up, Kohl's told my grandma it would be taken care of and to not pay it. Here we are 3 months later and her account is being placed in collections Especially irritating because she's in the process of trying to get a loan for a home that was lost in a fire. There have been several calls and notes placed on the account about this situation, my grandma has even paid money towards the fraudulent charges to stop the statements from coming in. Calling today, the individual on the phone was so difficult to understand from all the background noise, we've had to explain the situation to 4 different people, and they don't seem to know why there are late fees being placed on a balance she was told not to pay. If you like to shop here, great, but I wouldn't recommend getting their Kohl's card.

It is Kohls, it has been a few years since we have been in to one. Only went to Kohls because it is an easy way to return Amazon items. You will also get a $5 reward to use in the store. Couldn't beat the prices on some things during the holiday season. For the most part everything is really overpriced. The customer service we received throughout the store was lacking, not one associate acknowledged customers. Only one register one register was open up front, so the wait depended on how much the person in front of you had. The cashier was very friendly. The associates working the amazon counter were very friendly also.

Fun place to shop. Good sales and Kohl's cash! Clothes for everyone! Many styles /Trends - casuals / formal Shoes casual / formal Many choices in Kitchen accessories Toasters Pressure cookers Toasters Toaster ovens Kuregs Kitchen aids Pots / pans So many options. Jewelry department is very nice.. big sales and a small clearance area in back. Bedding / bath area So much more here. Very clean store, well kept! Right off I5 go check it out!

Clean store and friendly staff. Easy to find what I need. Overall a pleasant experience.

Love this store. The service is really great. And the clothes are pretty nice.

Good selection of items which were reasonably priced. Not many staff around on the floor, but checkout was fast and friendly. It is also an Amazon return site which is very convenient.

I did an Amazon return and got some new jammies that I love. They took great care of me like normal and I really enjoyed the visit with the customer service representative, she was very smart, witty and funny!

www. Kohl's. com would not get even 1 star if it was option. I ordered and paid for items days ago. Have not even got a tracking # yet. The website will not let me log in saying invalid information, which I saved that information from time I made the account. Very frustrating

I was looking for a nice dress for Vegas at Christmas time and found the perfect one!! My cashier and the girls working there were awesome!!!

Khols always has clearance and is pretty well run for the most part. The employees are welcoming and nice to be around.