Reviews
After Mavis tire messed up my car, they sent me here to have it fixed. Matt lied continuously throughout the process with me and had my car for over a month. Fast forward to several months later and the paint is chipping off only where they repaired, I never got my tag for the front of my car back, some of the clips for the bumpers is missing.Service: Body & Trim
I've been going to Kong's for more than 25 years and referring everyone I know to go there for body work. Not one person has complained about the timing or quality of their work. Everyone who I've sent there refers them too. Great peeps. Heading in today for yet another oopsie!
Kong’s Car Wash and Body shop, Cheshire Bridge area, Atlanta. After a fender bender in a small collision pushed in my new car fender, I had been very reluctant to drive here as the wheel scraped against a secondary radiator for transmission fluid. The insurance approved body shop was backed up and not willing to consider a date before May 25! I needed to have the radiator moved back into its original place so the wheel would move freely. Kong’s who I contacted just yesterday, had me come in today, fixed the problem and even adjusted the fender, so I can drive w/o worry about further damage back to SD where I’ll get it repaired. The icing on the cake is that the owner refused to accept any money for the work, despite my insistence. No wonder the place is highly recommended and the car wash busy. Quality work is great but a genuinely nice human is exceptional. Peace Ram
It's really difficult to tell if Matt is remarkably dumb, or just incapable of telling the truth. The truth is likely somewhere in the middle, but after five and a half months of being lied to over and over by Matt, there's no reason that anyone should be wasting their time with this shop. It's hard to believe that Matt can order the wrong parts so many times, or fit them incorrectly repeatedly. But after nearly half a year of waiting and Kong doing more damage to the car than they've repaired, there is no reason to take your business to this dumpster fire. Take it to a reputable shop with someone who knows what they're doing and is actually capable of telling the truth, because Matt will lie through his teeth with every sentence just to get you to go away. PLEASE give your business to someone that deserves it, not someone like Matt that has zero integrity.Service: Body & Trim
The job was done in okay quality. However, you should NOT send your vehicle to this shop if you have to tow your car, because this shop outsources the mechanical work to other shops. This means - nobody will plan on the mechanical repair until your body is done. This will inevitably delay your repair time for at least two weeks. And it's not fun. You risk your own time and money when you choose a under-qualified shop.
My first Google review and for the sole purpose of waring folks to be careful with this company. Two episodes of leaving my car to be fixed. Unbroken certified parts replaced with after market parts and the issue was never fixed. Regular mechanic found and fixed the issue. Now, I get to spend more to replace grey market parts on my Lease. Spent over $2k. Lesson learned. Never again at this place. If I could give a 0 star rating, I would.
These guys are scammers. They strung my girlfriend along for six months saying they were waiting on parts and when we finally got the car back they didn’t even fix a simple part that if we didn’t catch when we did would have totaled her vehicle. Do not go here!