La-Z-Boy Furniture Galleries

I work with Pam and Elise. They were both professional and patient. They listen to what I want, gave me great advice and designed a beautiful home for me. On the day of ordering my furnitures in the store, they were very patient and made sure I was happy with the outcome of the design. We went over everything, looked at the fabric and compared it against every furniture piece to every rug piece I selected. The other staff in the store were also friendly and helpful. Elise, the designer told me she will be there at my house when the shipment arrives. I’m looking forward to see this beautiful design once everything arrives.

Emily helped my mother buy a La-Z-Boy recliner and she was unbelievably patient. It takes a very special person to work in that sales environment because so many of the clients are elderly people. My mom kept asking the same questions over and over due to her forgetfulness. Emily was very knowledgeable about all of the products. I could not recommend her more highly. The store was clean and nice, but really she made the experience a very good one.

We can’t say enough wonderful things about the La-Z-Boy team in Clackamas, Oregon. Prior to deciding that this store offered what we were searching for, my husband and I extensively comparison shopped. We reside in a log home and wished to completely re-do our combined living room/office. However, its unique build presented multiple design considerations. While we were interested in appearance, it was equally crucial that we and our dog be comfortable in our own home. We were aiming towards a classic “lodge” look that honored the log construction, and away from fleeting trends that date quickly. We also did not want anything formal, fussy, or kitschy. After an in-store visit with Mary S. sales, we scheduled an in-home appointment. Mary and Emily W. interior designer drove well over an hour to our rural residence. They listened closely to our concerns, preferences, and ideas; brought multiple area rug and upholstery swatches, and took careful measurements. It was clear that both immediately grasped our concept. Several days later my husband and I returned to the Clackamas store where Emily and Mary presented a very professional plan. Emily creatively solved all of the design issues including lack of storage that I had struggled with. There was no charge for any of this. To say Emily and Mary hit it out of the ballpark is an understatement. We are thrilled! They provided regular updates while the custom La-Z-Boy upholstered furnishings were being constructed. Everything was delivered well ahead of schedule, and without any factory defects or quality issues. Furniture dimensions and scale are perfect – another testament to Emily’s meticulous measurements, market and inventory knowledge, and design talents. Emily and Mary felt like collaborators and friends who were interested only in our happiness and the success of our project. Both were very respectful of our budget and never made us feel uncomfortable, pressured, or obligated. They seemed just as excited as we were, start to finish, about how wonderfully everything came together. Prior to this experience we assumed that all La-Z-Boy offered were recliners. We were wrong – they offer a surprisingly broad range of furnishings and décor. Our beautiful living room/office now appears like something out of a magazine – only much, much better -- because it looks, functions, and feels exactly like *us* and our unique home.

Mary was very helpful and knowledgeable. She helped us select just the right reclining loveseat to fit our needs. La-Z-Boy has good quality product at an affordable price. Thank you!

Corey was our sales person and he was perfect-friendly, knowledgeable, patient and a really good listener. The store was extremely nice with plenty of stock for us to try different models. Corey helped us find the PERFECT couch, taking into account my spouse’s and my height and preferences. Our experience was so good we are already talking about going back to make another purchase at this store with Corey as our salesperson in the future.

We were greeted with a smile. Mary spent helpful time with us, showing different styles of recliners. With her help, I was able to find both chair and upholstery I liked. She took care of the sale and will be in touch while I wait for the chair. A closer delivery time would be better for me.

We had a great experience with Corey helping us out in the store. He gave us space to browse and was available, and very knowledgeable, when it came to questions and to placing our order. Looking forward to receiving our new couches. Thank you Corey. Unfortunately, after getting to sit in the couch for a longer than 5 minutes in the store, we found that the couch itself is way too soft and not supportive at all. I wish we would have sat on it longer in the store and I wish we would have been aware of the more firm tempurpedic options we had. That would have made all the difference.

My wife and I stopped by the clackamas store to look at some recliners. We were greeted by Pamela Stover. She was very knowledgeable about the inventory,fabric options as well as cushion density. I wanted something very firm and oversized and my wife who is very petite wanted something soft and squishy. Pamela took us around the sales floor and we were able to find a couple chairs that fit our individual needs. She was also able to look our previous purchase from many years ago so we could match the fabric to what we already had. Thanks Pam.

Greeted when we first came in but were given time to look around before offering help. Asked questions, offered advice and explained all differences thoroughly. Was patient as we went back and forth on at least three ideas. Gave us quotes for anything we asked and was pleasant, professional and efficient. We are so happy and look forward to our new couch and love seat!!

Cory, store manager was very helpful with our specific needs.We are 24 hour caregivers for my 92 year old mother. We were able to purchase and take home a floor model, since we were unable to drive to wear house. Thank you for your understanding and service.