LabCorp

I walked into the Bloomington location for a drug screening for my job and the front desk lady was very rude and unattentive. I have not ever received such horrible service. Ridiculous.
1 7 years ago (26-04-2018)

Scheduled an appt for 845 and it still took over a half hour to even start the process. They had 1 employee on staff....
1 7 years ago (29-03-2018)

I came to my appointment early in Bloomington by the Mall of America. There was a sign on the door redirecting me to the Edina Clinic, which was 20 minutes drive in traffic from the Bloomington sight. When I arrived at the Bloomington Clinic the waiting room was full or irritated looking people. Fortunately they got me in for my labs in less than five minutes. The person taking my labs told me that the close the Bloomington site on a whim and that there was no way to inform the customers. So the Bloomington site is opened when someone in corporate decides it should be opened with flagrant disregard for other peoples' time, energy or fuel costs. The Edina site was grossly understaffed. If I can help it I'll avoid this company. I went in for routine labs ordered by my doctor who is a small town country doctor that I travel to see. . i would have hated being in there for any walk in reason. The wait could possibly be over an hour for such things.
2 8 years ago (11-09-2017)

Came in with my calm and quiet 3 month old in a stroller at 9:30am. Checked in and waited. During the wait the workers of LabCorp told me I have a very cute baby. At 10:30am they called my name, I was then told I could not proceed because I was alone with child. They crossed my name off the list and told me to get back in line after lunch and I should've checked the website. Why wouldn't they tell me that when I checked in or when they said my baby was cute? Disappointed in their customer service.
1 8 years ago (25-05-2017)

I came here to submit a drug screen for a job, and it wasted my entire afternoon. There were 2 ladies working, 17 people in the lobby, and one of the ladies was so chatty it took forever for her to get through the wait list. I'm all for being friendly, but not at the expense of 17 people's time. I couldn't schedule ahead and when I called to ask no one answered. Seriously, ridiculous. They either need more staff or a more efficient process.
1 8 years ago (23-05-2017)