Lacasa Inn

I did not stay here. I was passing through and I already knew it was not a good area. Circle K next door had “12” in the parking lot. Like a normal person I looked into the area and a few of my friends, and they said not a good idea. I was cool with that, I gave you guys 5 stars because the guy at the front desk was so helpful and very polite to me and the kids even gave me some ideas to take the kids once we got where we were going. My point is before you book a room anywhere you have not been before. Look around and YOU decide whether you’re going to stay or not. 12/28/2022. Front desk man needs a promotion asap. He went above and beyond and that’s the customer service I like.

DO NOT STAY HERE!!!! When I first walked in there was a strong musky smell. I realized the bed looked like blankets were just thrown on there… which they were. They had sheets on the bed didn’t even fit the bed. I couldn’t get one side even close to fitting on the mattress. Not to mention the sheets had multiple cigarette holes in them. The toliet wouldn’t flush it started to over flow that’s when we had enough and went down stairs to try and switch rooms or get our money back. The uneducated front desk guy told me it’s been more then 15 min in the room so I can’t switch.. I asked “so I’m suppose to stay in a room with a toliet that doesn’t flush and is flooding” and he said yes……… I was mind blown. He then told me to be quiet since the room wasn’t under my name.. we asked for the managers number just for the manager to send us to voice mail multiple times. Before we even got into our room we had 2 people come up and ask us if we had a cigarette they could have. The stairs up to the room had trash all over them. The shower rod is barley hanging on it’s coming out of the wall. They are scraping up every last dollar they can to keep this place open. I paid 70$ to stay there 30 min… I don’t know how they are open after reading the reviews. It’s THAT BAD.

My husband and I couldn't stay for one night at this hotel. I understand it's not $200 a night but at least have some decency to clean and wipe down the stuff; we are humans, not animals. We didn't book it for luxury; it was for a circumstance, and we did it for one night, but it was a waste of money. We were in a smoking room 132, and we had allergies it was impossible to get another room, so we had to leave in the middle of the night even though there was no refund because our health is more important than the money. I never had such a horrible experience we are writing those comments because we were hoping you could do better not in a way to bring down the value of your hotel. All we ask for is a cleanroom. I hope you understand. Thank you!

Free breakfast is going to be a deal breaker next time. Correction there wont be a next time, I was scrambling to get my stuff for the maid to come in and forgot 2 dresses on the hangers on the bed. Came back the next day to retrieve them Well they supposed to have thrown them away . Sometimes when your traveling you might leave or forget something if you wanted me to return at least TRY but NO. THATS CALLED STEALING

I'm so disappointed My wife and I couldn't even stay for one night at this hotel. They placed us in a smoking room; our allergies started kicking in when we entered the room. It was dusty, dirty carpet, and the fridge and the bathroom were nasty. We went to talk to the front desk about giving us another room; they told us they sold out for the night, so we had to drive 1hr and 30 minutes in the middle of the night to go elsewhere. The worst thing is their policy stated no refund even for a free night; I wouldn't go back to this hotel. I wish we had taken some pictures.

Im an airline employee. I was looking for a day over. I spend a lot of money on good hotels. I just wanted to sleep a few hours and head back to work. Sorry you couldn't accommodate me. And again, it doesn't take away from how unprofessionally you're responding. Keep it coming. Show youre true colorsRooms: 1/5

This place is a literal Dump. If I could give it 0 stars I would. Dried blood on the curtains and bed. Asked the guy at the desk could he have someone clean it and he tells me he has no staff. I ask for another room and it was worse than the first .Beware!!!!Rooms: 1/5

Our door frame was bent in like the door was kicked in, people yelling at all hours of the night and sounded like someone was trying to break into a nearby room. We didn't feel safe at all, spend a little more and get a good night's sleep instead of being up half the night!Rooms: 1/5

We rented a room for the night. And when we entered the room the door had no safety lock. The room smelled musty. There were bugs near the fridge. The desk by the fridge was pieced together with deck screws, and the curtains were falling off the rod. We immediately got our money back and left.Rooms: 1/5

To be clear I HAVE NOT STAYED HERE... With that being said I was searching for a place to book on my way back home from FL and I came across it on Priceline and it said it was Nearly $500 a night for a room. Someone needs to get a hold of Priceline or something because there is NO WAY IN HECK anyone should be paying those prices for An Americas Best.