LAZ Parking

They searched through my glove compartment and stole my money! Do not come here

Horrible customer service told me that couldn’t find my car had me waiting for over a hr then the men started to ignore me when I ask questions became aggressive until I threatening to call police after another 15 minutes they pull up with my car no apology

It was the best Icon Parking we have experienced. All of the staff was VERY KIND and professional! We showed our reservation barcode as we arrived, and until the check-out, everything was clear and smooth. Also at night, the gate of the parking lot is securely closed, so we feel very safe to park there. Highly recommend this Icon Parking!

Crooks. They are part of icon parking garages, and when I checked in the man told me there would be no issue using the app when I returned. Yet on arriving back they laughed and said we don’t know nothing about that in order to avoid giving me the online rate. These men cannot be trusted. Crooks in the purest form, here’s a couple of pics of the men who made this a terrible experience of dishonesty and frustration.

Park here daily for almost a year and they still ask what time you're leaving but it means nothing. You wait forever to pick up your vehicle despite the amount of employees they have. I'm particularly a great tipper and even that doesn't help. I give it 3 stars for the convenience of remote tickets and hands free checkout. If only you could pay prior to arrival and having your vehicle ready it would clearly deserve top rating.

If one of the local hotels validates your ticket, the price is decent and it is a convenient place to park. My car was treated well, and though a couple of inches longer than 180", they did not charge the oversized fee.

They put a dent and a scratch in my passenger door!!! And said they would “review the cameras” but they never did. Don’t ever park with Icon, they will destroy your car and still make you pay for parking.

Staff were efficient and the prices were decent especially for Manhattan. Our car was returned without any scratches or dents. We were driving a Nissan Rouge. Overall good experience

TERRIBLE PLACE DONT COME HERE I was overcharged and they refused to do anything about it and then Blamed me ? Double tree guest discount cost $33. I told him my hotels Doubletree by Hilton. He turns then asked after Hayden or Hilton , I thought to myself it’s by Hilton so I said Hilton. Guy charges me $45 and it was odd I said isn’t it cheaper. Later I come by to drop my car again only to find the real price is $33. So I asked why did you charge me $45 and not $33 He said you said Hilton Hotel. I said DOUBLETREE BY HILTON YOU asked me Hayden or Hilton. After that he told me it’s YOUR fault and insulted me calling me old? I’m only 24 years of age. Lmao. He said he was “going” to Talk to his supervisor but didn’t guarantee me that he would talk to his boss about HIS mistake. Never in my life I’m coming back to this parking place.

I read the sign carefully and in the end was charged double what the sign advertised. I entered and exited in accordance with their rules and still got overcharged. Annoyed