Reviews
Lifetime Fitness as a company overall is excellent. Each club location is supposed to Adhere to Lifetime Standards across the nation. This location as a facility is older, one of the first ones build in Arizona. It has the old layout. They have enhanced and updated many of the areas as the new locations have. Unfortunately the entrance door, the automatic button has been broken for a long time. This is crucial for the Handicapped/Limited Mobility members. See photos for the broken door. The facility has everything that other lifetime facilities have, great weights, cardio areas, group fitness, new indoor pickle ball courts, basketball court, basketball, indoor and outdoor pools, indoor hot tubs, sauna, and steam room. This location has outdoor Tennis and Pickle ball courts which no other lifetime fitness locations in Arizona have. Facilities are great. What is lacking I is customer service and leadership. Customer Service is a hit or miss. Lifetime fitness isn’t about a gym, it’s a EXPERIENCE! Like a fine five star Resort. Hospitality is the name of the game. This is what makes lifetime fitness great and keeps long term members. This location specially the concierge/front desk female manager has a serious chip on her shoulder. Unfortunately Many members feel the same. Overall Lifetime Fitness is great. I look forward to constant facility/program improvement and five star hospitality!
Last year I added my teenage son to my membership because I knew he would enjoy all of the options available. The last time he had been at Lifetime was when he was about four years old in the child center. He is now 17 and enjoying the basketball court, the weights, hot tub, sauna and most definitely the snack bar. Lol. The staff are always extremely helpful and I am very comfortable with him and the trainers, who are very knowledgeable.
This really isn’t just a gym and it is worth every single penny. Honestly, I can’t believe they don’t charge more. I’m a single mom and not from the state. The staff in the childcare center treat my son like he’s their own child. Taylor and Kelcee are incredible and immediately proactive about meeting any concerns. Big shout out to Tyler. That man is the soul of the club. I have never met a person who is as relationship oriented as he is. He remembers everyone’s names and greets me and my son by name every single day. He is calm, cool, and gracious every single time we talk. I have a two-year-old son who comes with me in the morning and this child is a never ending bucket of energy. The staff, especially Tyler, make him feel incredibly special. They take time every morning to talk with him and build a relationship, make him feel valued and important. For the first time, my son is excited to go somewhere without me. It’s no longer a battle to get a couple hours to myself for a workout and a shower. Lifetime, especially this location, is a life-line for mothers of small children. I have never felt better in my life. The facilities are clean and well organized. They have everything we need, and I love their cafe. As the mother of a special needs child my daughter who is 6, I also want to commend their staff for being incredibly patient with a young man and with me regarding a misunderstanding recently. They took the time to investigate and clear things up. I’m sure his father was grateful too. Cannot say enough good things about this location. I drive 25 minutes out of my way to go here if I’m not in the area.
Lots of great ways to get in shape! Lots of classes , meals fresh meals to go, shakes snacks everything ! Staff is great everything is always clean and usually available .
Was on freeze due to a medical situation. Re-activated my account without my permission. Charged my account $175 and put me into the negative. Was told to come in to get a refund and cancel membership, got there and instead of getting help I got argued with for 5 minutes and told to come back when I could discuss it with someone higher up. They want me to provide them with a doctor’s note which is a huge overstep for a gym, let alone one that I am not even in contract with.
Overall value can’t be beat. The ability to explore so many fitness methodologies is great. This one still has a rock wall, I’m told that’s not a thing in newer ones. It was one of the main reasons we decided to sign up.
There is no reason for anyone not to join the LifeTime Community! Hands down the BEST IN CLASS! Lifetime has everything you need in a Gym, plus more! Let's start with the Employees! You walk in, you're greeted by NAME, EVERY TIME, WITH A SMILE! The front desk is flat out Amazing! How in the world do they know Everyone's names, to include the Children! Noone on the Lifetime team walks by, without a smile and a greeting! It's the Members that drive the Lifetime Community, I've met some great people, people I would have never came in contact with! Rarely will a Member walk pass you without saying hi. The Culture at Lifetime is Amazing, you will see and feel it!!!! AS SOON AS YOU WALK THROUGH THE DOORS, THERE'S NO GYM IN THE VALLEY LIKE LIFETIME!
I really have to put this out there for the people that put negative reviews about this particular gym!!!! Go EAD! LOL..... The staff at this gym Is by far the best staff I've ever come across. Damian My trainer has saved my life in so many different ways! THANK YOU TEAM!!!! I AM FOREVER GRATEFUL!
Lifetime Tempe has the best fitness instructors in the valley. Jason and Danny’s strength and dance classes are fantastic.
Big parking lot. Steam rooms. Men & Women shared sauna. Large dressing rooms. Tennis court. Everything good