Lilly Pulitzer

This is one of the best stores I have visited. They were very helpfual and very polite. If I did not see what I wanted on the floor, they went to the back to look fir it or they went online to see if it was available. They also sent all if my items back to Florida for me, free of charge and I really appreciated that, because my suitcase was already over the weight limit. Lol! Thanks again and I will be back!

Lilly is sadly going down hill in quality. I used to love buying stuff from them and admit I have bought a lot in the past, but lately it’s all cheap fabric from China. Since the stuff was on sale and they wouldn’t accept returns, I tried to reuse the fabric to make stuff masks and resell, and their general counsel came down hard on me for reusing the fabric I paid for. Unfortunately it’s now trash. Very sad.

The sales lady, Lainey, was so helpful. We found Wht we needed

Love Lily Pulitzer and have been to many of their stores and have always had very positive experiences; however, the Newbury Street Boston location has awful customer service. I think you actually have to try to be that rude to customers / people in general.

Staff was incredible rude and unhelpful. Love the merchandise, but SO disappointed by service! Also, hours are listed wrong here! The store is only open until 6.

There is a lot of selection but the dresses seem packed in a little too tightly. I think they need more space.

The staff has been great when I have called or been in the store!!

An explosion of color but very nice clothes

Bright, sells it self! Staff not engaging:

Fabulous store on Newbury Street.