Reviews
was helped by two different women during my visits. they were both incredibly rude and threw attitude. Seemed like they didnt even want to be there, rather help any customer.
I shop here on occasion- its location is in macys= I look for the sale- its once or twice a year- good quality bags but of you get the nylon one eventually it will wear out= good news they fix it for free= very lightweight
The first floor staff was sweet but so rude on 2nd floor. I was going to buy a bag but with all the rudeness I just walked out. Need to hire someone who can be a little more friendly.
I received a beautiful bag, from this store in macys.
I spent nearly $500 on a Longchamp purse in the Herald Square store, and when it arrived, by mail, the crossbody metal strap was too long for me. I asked them please to alter it, and was told no. Very unsatisfactory.
Excellent customer service in selecting and purchasing handbags.
Loves this brand especially the leather goods!