Reviews
I called to request advice after a service performed by another auto shop resulted in major issues for my Subaru. Louisville Automotive Shop was able to see me within the hour. They were great communicators and provided honest advice and a thorough report, which also included pictures. They recommended I see the dealer, but I will absolutely use their services in the future!Service: Vehicle Inspection
I was looking for an auto repair shop near me with good reviews and I found Louisville automotive shop. Steven is great guy to talk too and a straight shooter who gives you everything upfront. I took it in to get the spark plugs changed and turned out they’re was more work to be done. Steven gave me honest suggestions that would help my car and I let them do what they do. When I got my car back, it was night & day! I was amazed with how good my car was running! I fully suggest Louisville automotive. Great service and great people!Service: General repairs & maintenance
I have taken my Subaru and Honda to Louisville Automotive for various repairs and maintenance for 7+ years and have always received honest assessments, fair prices, and prompt, excellent service. I personally know the owner. He's a straight shooter and with the expanded shop facilities has really take things to the next level I especially like the easy after-hours drop-off/pickup.Services: Wheel alignment
I've had several items on my Mercedes C-350 repaired, examined, or given advise on. Also, I have my maintenances done there. This company is honest, very fair in price, convenient, and will seek to find less expensive ways/options to fix an issue, and reasonable in every way! They are definitely not out there just "to make a buck" or rip you off. I feel so fortunate to have them--I highly recommend Louisville Automotive Shop!Service: Vehicle Inspection
One of the most professional, knowledgeable and efficient company I have ever had the pleasure of dealing with. I especially like the fact that they not only show you what your vehicle's issues are they explain it in a way that you understand. They take pride in their work and their prices are super reasonable. Thank you Louisville Automotive! #customerforlifeService: Oil change
Went in for an unknown issue. Louisville automotive was prompt in their response back to make me aware of the problem and confirmed with a detailed price list of every service required. Took care of the issue in around 2 weeks after making it known a part needed to be ordered. Quick pick up easy payment. No issues since. Would def recommend over Audi of Louisville. If not for the customer service aloneServices: Vehicle safety inspection
They were very fast. Great overall experience! They updated me during the day that the part needed for my car was delayed, but they still got it done that day. I was impressed by the speed and quality of work, and they were all very friendly.Service: Engine repair
I was extremely pleased with my service at Louisville Automotive Shop! My check engine light came on and even though I had never been to LAS, they got my car in immediately to see what the problem was. Within a couple hours they had figured out what the issue was and were prepared to fix it. I really appreciated the extremely kind customer service I received and will definitely be taking my car back for any future issues!Services: Vehicle safety inspection
Drivers head light. Gave me little help on price. Was courteous & respectful. Job was completed in little over hour. The office area was clean. Yes, I'll take my car back for other repairs.Service: Oil change
I have use these guys in the past and now they are opening a new shop on Bardstown road. I will be one of the first in line. I trust these guys. I had a problem with my daughters car a little while back and I saw a advertisement for their old shop, that they did free inspections. I was a little suspicious because other shops and dealers have promised the same. When I did so and didn’t let them do the work they acted like con men especially the dealers. This guy did the inspection and asked no questions and nothing happened to her car a couple of weeks later like at some other shops. Now his shop is the only shop I trust and let work on my daughter’s cars, plus my mom’s car and she isn’t easy to please. Now I will have them do the work on my Honda Ridgeline. Louisville Honda is not a place that I trust due to previous issues.Services: Brakes