LovelySkin

Best customer service I have had in a long time!! I have always drove past, as I was a bit intimidated to step in. I am so glad I did. I had a free 30 minutes and made it a point to go there as I knew they provided clean makeup lines which is what I am after these days. Super relaxing environment with amazing knowledgeable staff. I was really impressed by the whole experience, I felt spoiled to point to write a review. Thank you so much to the gal that helped me today, you have gained a new customer!

I am helping an elderly lady with her affairs. She ordered an expensive Guinot face cream for $150. There was an error in the address, which was quickly rectified. However, package was delivered to an address which turns out to be a parking lot with no apartment of course. Lovely skin takes no responsibility and says never returned to them. They were very rude when we called. We were just told we could reorder and get 40% off. UPS take responsibility for the lost package and agree the address was not residential, and sent a form to Lovely SKin twice to fill out so they could be reimbursed, and in turn my friend would be reimbursed, but they said they would not do so.

They have a wide range of products and you can order online. The samples they provide are also great so that it will help in trying out new things before buying the full size version!

Prejudiced company, my name is very unique I applied my application is ignored. However, I changed my name to something more “common” with the same qualifications and I was contacted. I would like to think that racism and discrimination is a thing of the past but clearly people like this show me that it’s present and strong

I usually order on line from them because I am super busy, great service always receive what I order so fast and they always have what I need.

Top notch facility with exceptional skin care products and services! Dr. Schlessinger is great and so knowledgeable as to what treatment to recommend to address any of your skin care concerns. The facility is very clean and organized. They stock all the top skin care brands at the retail store and have a beautiful spa. I love the fact that they offer all these services in one place!

The best skin care online store I've ever found! When I had a coupon disappointment with my first order, the owner replied with a very reasonable explanation! That bumped me to an NPS 9 on their rating scale, meaning I'm a Promoter, and this Google Review is a good example of that. The Vanicream products were expertly packaged to help insure no spills, and of course everything came in perfect shape! That's not always easy and their attention to detail was very much appreciated. They are also the only store that had all the Vanicream items we wanted to order, so "one stop shop" is also great! Even the shipping box was fun and a delight to receive! The little things do make a difference... So there you have it- The business trifecta! Great products, excellent prices, and the very best service one can imagine! Thank you Dr. Schlessinger, and team.

Do not make a mistake and buy online from them. I did and the package did not arrive at the destination. They use USPS. While I do understand that USPS not the most reliable carrier, not my choice can be at fault, it was LovelySkin that chose this carrier. And they should stand behind their product when something goes wrong. They response was "it is not a matter of fairness" !?.

I get most of my skin care products here and I’ve always had a great shopping experience here. Noah, Samantha and Kira are some of my favorites here. They are all so well versed in all the product lines the store carries as well as the services offered. They always make sure to get my Brilliant Distinction points added and take good care of my needs for skin care. I love this place and would recommend it to anyone plus there is usually a sale going on which is nice!

I had the most incredible custom facial with Elena! I was in panic-mode because I was breaking out just before my sister's wedding. Elena kindly talked me through the custom options that I had, and took great care in her approach to treating my acne with a mix of exfoliation, extraction, a calming mask and other targeted treatments. I will definitely be scheduling another facial with Elena in the future!