Luxe Nails

My first time trying this place and I had high expectations but after today I’m really disappointed. First, I had to leave a deposit for booking, ok np. But when they told me I needed to send it via Venmo or Cash App I was taken back but again, ok $np. I sent it and they said I was confirmed for Tuesday 2/22/22. I told the nail tech it was for my trip and showed her a pic, she said she could do it. I wanted a mix of nudes and browns. The designs also have some nails with French, she used a color so light I told her I couldn’t even tell she put it on… She straight ignored that, didn’t want to be a bug so ok because I liked the shape. Rest of the services went well. Yesterday, I noticed my right thumb nail was peeling. I called and let them know and they said I could come in tomorrow today, 2/24/22. I called today and the lady stated I couldn’t come in until 6:30 pm but I’m literally leaving for my trip. She stated well everyone’s booked up and no availability. I can understand that but the fact that it was my first time there, nail is peeling and someone can’t stop for at least 10 mins to fix my nail is very disappointing. I also now have a nail that broke. So basically paid $115 for trash service. Unacceptable.Now last min I have to pay to redo my thumbs elsewhere and they don’t even have the same colors. This nail tech is even saying the acrylic underneath is chipping…I was hoping Luxe would be my new go to but nah.

I have been a client here for years and now my mom is a client. The shop is clean with a beautiful decor. They offer the latest techniques, designs, and services. The staff are always fun, friendly, and professional. They're like family. I highly recommend this business, appointments are recommended, but be on the lookout for last minute open appointments on their social media.

They are appointment only with a $40 deposit via CashApp or Venmo. No parking you will circle a few times to find a spot. Everyone was pleasant. Make sure when booking your appointment, that you state you also want a nail design, so time is allocated for it. There was a misunderstanding when my appointment was made. But I was able to get a wonderful nail design on the fly. Total cost for liquid gel refill and nail design $88. Yes, pricy...my normal spot this is what I would of paid for with a pedicure. However, I like the nail techniques quality of work, mannerisms and appreciate good conversations. Sum it up...satisfed customer, who will returned.

Paid a 30$ deposit to book an appointment here less than 24 hours in advance and ended up working a double so called and tried to reschedule for the next day, since it wasn’t within 24 hours before time obviously impossiblethey told me my deposit was forfeited and I’d have to pay another 30$ again to schedule. That’s almost the price of a full set manicure anywhere I’d usually go, so I’ll pass.

Love my experience! Up to trend with nail designs! Everyone is very friendly and professional. Definitely recommend this placeServices: Manicure

This place is totally worth price. I got my nails done by Jaridy. This place is appointment only and cash only. The do have an ATM. They do extremely good nails. These are just the pictures I can find. I went there a handful of times.

This is my daughter's salon she asked her manicuriest to fix my horrible nails. Tiffany stayed late the next day to accommodate me! She had all the colors picked out ahead of time. And did a fantastic job. I love them and getting tons of compliments! Thank you.

Very disappointed with the level of customer service I received today. I have patronizing this business for over 5 years, spending over $120 every 3 weeks. I was 19 minutes late, due to construction blocking me in on my block. When I arrived I was told I could not be serviced and they would be keeping my $60 deposit. My appointment wasn’t even scheduled correctly because my feet service was not included causing a shorter appointment time. You would think that I could have been offered shorter service to accommodate me after being such a loyal customer, but that was not the case. I will no longer be patronizing this business and be aware they will keep your deposit for being late or missing for appointment.Service: Acrylic nails

Loud and ghetto atmosphere. You are Rushed and NOT a priority - when there is a regular client who is next. My appointment was shorten because a priority client was late and another priority client was after me. This was verbally told to me SEVERAL times! In order for the appointment concept to work you have to take a real consultation of what the person want, NOT just general or else you do not know how long it will take to complete their nails. Every technician take a different amount of time and if you’re not fully aware of what a customer want - how do you know how long it will take smh!! I can’t even believe this place requires a deposit it is not upscale at all. Also, I had better nails for much less! ******************^^^^***** I was called at home and told her to come a half an hour later, because my nail tech was still busy. then my nails were not finished because the client after me came, so I did sit idle at an empty station waiting to get my nails done which I did not even complain about but the response below isn’t correct. Then I was told by the person who was going to finish my nails that I needed to hurry up because she had appointment at 4pm then I was rushed out of the chair and give an attitude because I didn’t get an additional design on my nails after I was told the incorrect price. also my Pedi is falling apart and it’s only been two days I am missing stones!