Reviews
Even though the store was packed, the employees were really helpful! So glad I came in!
I called Emily and she helped me find out so much before I even stepped foot in the store! Thankful for her time and graciousness.
I ordered some clothes online and came in to this location to make an exchange. The employees were very kind and were quick to resolve everything!
I cannot say enough good things about Madewell. It is my go to store for cool, effortless and flirty clothing. Although it is known as the "twenty-something year old" version of J. Crew, both my mother and grandmother are always able to find fabulous pieces, and I will surely rock my items from here for years to come. Most significantly, their jeans are made extremely well hence, the befitting name and come in a variety of both traditional and semi-trendy styles i.e., ripped denim and fringed hems, but nothing overboard. I am a curvy 5'9 and I love that I am able to buy jeans straight from the store here. I also love that they offer a plethora of stylish tops from reasonably priced basics to high end silk blouses. I'm also very fond of their boot selection. I currently own 4 pair that still look brand new and feel amazing and I look forward to adding more to my wardrobe. Lastly, Heather, the manager at this location, is amazing!! She is very down to earth, personable and well versed in all things Madewell.
I LOVE Madewell. The store is always very well organized and the staff are super helpful - especially when trying on things and them knowing how they should fit. Great quality clothes. Recommend to everyone I know!
Holy what!!! I've never been treated this poorly in a retail store in my whole life! Especially considering I had spent over 250$ there over the course of one week. Older blonde woman with god awful attitude treated me like a poor peddler when I asked to try on shoes, I even purchased some clothing and she was a witch while checking me out. Lady- you need to find your calling because it is NOT the service industry. I cannot believe Madewell would continue to employ someone like this- next time I shop madewell I'll just drive 2 hours to Atlanta because no one deserves to be treated that way.
Love the vintage straight-leg jeans!
Madewell is one of my fave everyday wear! love em! highly recommeded!
If you go to a store that is quite expensive, I expect better customer service. Period. Please work on this.
Excellent employees. Friendly and knows what they're doing.