Madison Center

An absolute joke. Cleanliness is the only virtue. Just another place to warehouse people. Select doctors civil only to the rich and easy cases. Social services should not even be licensed. Please don’t ever let me be placed here.
2 9 years ago (07-12-2017)

Poor staffing, Nurses sit at the desk all day while the aides run nonstop, no one answers call lights; My dad was there for a month for therapy after he had a stroke and if we had not been there every single day, I'm not sure how he would've been cared for. On his last day there, we were told he hadn't had his seizure meds or stroke meds for the prior 3 days!!! You can't just stop these medications! I immediately called my dad's neurologist and had him admitted back to Ruby, where, guess what, he had new strokes!!! Wow! I wonder why - hmmm, because they didn't give him his meds!!! I asked if they tried to give them in food and the nurse says, we can try that. I SHOULDN'T be the one to ask that, it should be something they know to do!! And why weren't we told daily they had issues with his meds. We were there every day and it was never told til we had a care meeting and then we were told it had been for the past 3 days. The aides are great, the physical therapy dept is great. That's it. We witnessed unanswered call lights for hours - some were on when we got there and still on when we left for the day. Poor staffing. Not enough aides while the nurses sat at the desk or in the area behind the desk. If your family is not alert and oriented and able to do some things for themselves, i would not recommend sending them there.
1 9 years ago (22-02-2018)