Reviews
Customer service is alive and well at Markets West. 10 years ago, Markets West helped us design and furnish office space for a national television show right here in Phoenix. Quality at a fair price, delivered and assembled on deadline. Fast forward to today, when we needed Markets West they were again there for us. Kudos to Bill and Adam and the crew who showed up. They were friendly, hard-working, fast and efficient. Thanks, Market West!
Great local owned office furniture store. They have QUALITY used and NEW office furniture. They will also come out to your place of business to measure and help you pick out the furniture that will fit in your office place. Would give it 10 stars!!!
I've worked with these folks for several years, and each time I am even more impressed! So nice to work with a local company, with staff and management that cares about the customer. TOP NOTCH!
Fun place to get a look at a 100 different yardsales, miniature horses and roasted corn. Highly recommended once a year.
I don’t know if they have two Bill’s at Market’s West, but the Bill I worked with was AMAZING, helpful, courteous and even went out of his way to show me how to order a modular unit to save money so that I wasn’t wasting money on a “pretty panel” that would go up against a wall. I bought a few smaller pieces and they loaded them up in my car. Great prices, great service and overall GREAT experience! One stop shopping and I had a list of places I was going to hit that day - not necessary! Thank you for saving the rest of my day!
Great place for cell phone accessories space W-AA.
I was searching online for new conference room furniture and found a beautiful table through a Google image search, which led me to Markets West Office Furniture. The price was so good that I double-checked to confirm it was a new piece and not used or refurbished. I contacted the store to get a quote on shipping because my office is almost 2500 miles away from Markets West, which is considerably outside their usual local delivery area. After speaking with and emailing Rick at Markets West, I was impressed with the way he went the extra mile to arranging shipping and delivery at a very fair price. I compared the product, shipping, and delivery costs to other online office furniture retailers, and Markets West beat out every one. As for the actual items, I have to say that the furniture is beautiful. I ordered a 6 foot conference table with a solid top and pedestal bases. The pieces were in pristine condition, without a single scratch, dent, or mar in the finish. The leather and wood office chairs were also in excellent condition and were easy to assemble. Most importantly, the wood finish of the chairs perfectly matched that of the table. I am extremely pleased with the services and products of Markets West, as well as the personal service that Rick provided throughout the ordering and delivery process. I will use this company in the future, as well as recommend them to others.
One star for the availabilty and pricing of products, but if I could give customer service 0 stars I would. Bill was incredibly rude, and not helpful whatsoever with my small office furniture inquiries. The store is nice, decent prices, but if you plan on making a purchase, ask for anyone other than Bill.
We've used Markets West for furnishing our offices over the past few years. Bill's delivered personalized service and very competitive pricing every time. He even offered to loan us lobby furniture for a new suite while we awaited arrival of furniture on-order. We've also purchased from discount, on-line vendors and also Staples Business, but in both instances we ended-up disappointed and paying the price. We'll continue to use Markets West and highly recommend them to anyone seeking great service, support, and competitive pricing.
I needed a chair for my office that didn't hurt my back and tailbone. But I really struggled with paying $500 for the high end names. I came here not knowing what to expect. The place is nice inside. They have a good selection of items to browse. I dealt with an older gentleman named Frank and he showed me their best sellers and best deals. Very low key, no pressure. My kind of guy. I left with a purchase for a chair with memory foam seat. They will build it for you free and I will pick it up later. Overall I was very pleased.