Marxaire

Mark and his team are super responsive and great to work with. They have assisted a number of my clients with HVAC work. Give them a call today if you have any HVAC needs, they provide great quality work at affordable prices.

My experience with Marxair was terrible. They have terrible customer service, policy and employee treatment. My furnace broke on one of the coldest days of the winter and a technician came out to fix my furnace. He found a quick solution in a few minutes and told me I wouldn’t need to pay for the repair as it was simple. I was blown away. I need to get a new furnace in the coming year so I thought I would go with this company in the future. Then a few weeks later I was billed for $270. After I disputed this charge, explaining what was said, they got back to me 5 weeks later saying the owner was really busy. When they got back to me they said they would be generous and take off $100 and that the technician was ”written up”. Marxair didn’t honor what was said, defended their lack of communication with inconsiderate arguments and then decided to tell me about their poor treatment of their employees. I'm shocked by their lack of business value, customer value, policy and employee treatment. I will never go back to this business and I would recommend you look for a different HVAC company as well.