Masonry, Waterproofing & Drainage Masters

Should have written this last year. Had drainage issues with heavy rains. Called a few places who wanted to put drains INSIDE the house for lots of money when it obviously wasn't a water table problem. So I called these guys and Byron came out and offered a solution to move water away from the outside of the house. No more drainage problems at a reasonable price. Great service!
5 7 years ago (31-01-2018)

Masonry, Waterproofing & Drainage Masters has helped me to assess basement water issues on more than one occasion. Most recently, during the sale of our home, the inspector found water seepage in our basement after a heavy rain on the date of the homes inspection. Needless to say, this discovery caused a good deal of stress and could have caused the sale to fall through. I called Byron out and he made time in his schedule to come out and take a look the same day. Given the unique layout of the backyard of our house and the fact that we have a finished basement, it was not possible to determine the precise cause of the leak with a visual inspection. Byron identified potential causes and recommended several tests we could conduct to help determine the cause of the seepage that did not involve tearing out drywall to look for cracks before we resorted to cutting holes in the drywall. He also indicated that, depending on the problem and needed solution, his company might not be the most price competitive to fix the problem. I really appreciated his honesty and council during this very stressful time. I got opinions from a couple of other basement waterproofing companies who provided estimates ranging from $6000 to repair a possible crack to $30,000 to install an interior tile drain system. During the week in which I was trying to assess the problem, during the Thanksgiving holiday, Byron and I spoke multiple times on the phone and he came out to the house three times. We ended up installing a drain on our own (homeowner repair) that connects to the sewer outflow pipe on our own and, after that, we didn't spot any more seepage. We were able to sell the house without having a contractor perform a major repair. We appreciate that Byron did not try to sell us on a potentially costly fix right off the back and was available to aid in the diagnosis of the problem. It's not often you encounter contractors (or people in general) with the kind of integrity that Byron and his team demonstrated. We used Masonry Waterproofing & Drainage Masters previously on a exterior foundation repair work - the workers were courteous, professional and cleaned up after themselves and the work was high quality. I highly recommend this company - they won't sell you on an expensive repair you don't need and their customer service is outstanding. Thank you, Byron!
5 8 years ago (21-12-2017)

I called Byron at Masonry Masters this past weekend when I had some water intrusion, after a very heavy rain, in my basement in an area they had worked on about 16 months ago. Our house was built in 1911 and has an old blocked-up, non-working basement fireplace. The work that was done last year was to re-chink and water proof the chimney itself, and the work was well done. Byron came out this morning and, after assessing inside and outside of the fireplace, suggested that they dig farther down around the base of the fireplace and seal the bottom 12 inches that included the old ash removal door and a portion of the foundation wall that has a heat pump pipe entering into it. Byron said he would work me into the schedule and I was thinking two weeks out, if I was lucky. To my surprise his crew came out later in the day and within two hours the work was done. I watched them closely and they did a very thorough, clean, professional job. They also made some suggestions about removing some old river rock and changing the soil grade away from the house. I appreciated their quick response and hopefully this repair solves the problem. If not, I trust that Byron will know what to do next.
5 8 years ago (25-10-2017)

I highly recommend this company. Excellent work and prompt, and very clean. My chimney looks amazing
5 7 years ago (11-03-2018)

We had recently purchased an older home in Portland. The sellers had had extensive and expensive repairs done to address seepage that developed after the heavy rains in December 2015. We found seepage to be continuing in May, however. Called a number of well rated firms, all of whom, other than Masonry Masters, proposed their standard solutions, which would remediate but not necessarily resolve the problem. Byron from Masonry Masters came out, said he couldn't make a proposal because he didn't know what the problem was, but made suggestions on how to identify it. We took those steps, found a likely source and let Byron know. Even after that, he suggested a few other things to do to verify if that was the main problem or just part of it. Did the tests, verified, and let Byron know. 2 days later his guys were out, spent most of the day doing the repair work inside and out. They were careful, cleaned up the work area, and were genuinely nice guys, and very professional. This solution was less than 10% of the other "standard solutions". A very professional, very good contractor whom I feel confident will do the right job very well and at a fair price.
5 9 years ago (11-06-2016)