MatchPoint

It is hard to deal with front desk people because they need more communication skills and are poorly trained in their job duties. They are always charging for those classes pvt that have been canceled. It should be better coordinated between coaches and the front desk about the payment. I do not want to contact these people anymore; they are rude.

I have been playing tennis at Match Point for many years. Overall it has been a good experience. However this Monday 12 woman who have 3 Seasonal courts showed up from all over the city to play their reserved tennis from 11-1PM. They were told that the courts were not available due to tennis camp. When asked why they were not notified the reply was "Not our problem". NOT EVEN AN APOLOGY? I want to know who would be responsible to inform at least one person on the team of this sudden change. At the very least some notice should have been given to our groups.

One of the best soccer field, enjoying playing here. Clean place, big changing room.

The lady at the front desk has to go! Very unprofessional and racist!

Good gym but used to be better. , clean facility but since COVID their hours are too short. Weekdays should close at 11pm but they close at 10pm. Saturdays and sundays are a joke closing at 7pm. Should be 9pm saturday and 8pm sunday. Some machinery in the gym specifically treadmills havent been fixed for months, belts are worn out.

Worst gym. And worst possible experience. I am ready to report this place to the authorities. The staff is Mickey Mouse and friends! There are so many gym goers who are violating the rules by not wearing their mask properly. No one tells them what they are doing is incorrect and there’s a security guard there that might as well be a statue. It’s very frustrating to see what unfolds in this place. Also, hardly any of the members rack their weights. What’s worse is that this place is so overcrowded that it makes Grand Central Station during rush hour look empty. I really regret signing up to this gym; it’s an epic disaster!

Group class schedules never get updated, I would like to escalate this to the higher management. They are good at charging your credit card but never notify when classes are canceled!!!

Waste of time and money way over priced and very filthy will never go back to this establishment

The gym has the latest equipment and is pretty quiet. I love coming here. Typically, no one comes over to you and starts bothering you while you're working out. It's a great place to get some work done.

This review is for the gym only: I was a long time member here. I worked out by myself never bothering anyone when one day I receive a call from them saying they will not be renewing my membership, when I asked why the gentleman on the phone couldn't give me a good reason or a straight answer. He said my conduct was inappropriate for the gym, but no one said a thing to me prior. There was no warning, no notice. I kept asking give me a good reason. What was it that I did , but I could not get a straight answer. The gentleman kept repeating himself that they were not going to renew my membership. I'm very upset with this place. It seems like they have a hidden agenda.