Reviews
I have worked with Matrix at various levels for past seven 7 years. On top of being a fun group to work with, they know what they are doing. Ryan is fantastic in building relationships across the business sectors, JP is great in discovering the best solution for your business, and you could not ask for a better engineer than Jeremy, who not only knows more than I think I would ever fit into my brain, but can explain it to non-technical people better than anyone I have ever met. In addition, their technical support team is very responsive, friendly, knowledgeable, and helpful. A+ all the way.
We have had a great experience working with Matrix. When it comes to starting VOIP from scratch, and moving over from an analog system to a digital there are lots of choices. I personally have tried to do it on my own with a previous company. The money my new company spent to utilize Matrix was very well spent. Utilizing the tech team to review our current systems and build out a solution that worked THE FIRST TIME the way we wanted with minor adjustments was extremely valuable. The tech team, and the client success team Hayden York were great to work with. Helping us implement the new phones and train our staff. I 100% recommend using the professional team at Matrix. Sincerely James Teague
I have been working with Matrix for two years now trying to get many different issues resolved. They have worked with me through many hurtles thrown our way. They have provided many solutions and worked with me through all the technical issues with resolutions. I appreciate all they have provided and would recommend them to everyone. Thanks to Joe, JP and Jeremy for helping me, explaining to me and working with me when I needed it the most!!
I have been working with Matrix for several years now, and their professionalism has been outstanding. The Matrix technology team is up to date with the lasted gear and pros at helping get my system to do what I need it to do, from custom splash pages to multi-tier pat as you go networks. Keep up the great work!
The Matrix Networks crew is amazing. Everyone there is a pleasure to work with, and their experience and knowledge is second to none. I have only worked with them briefly, albeit it on several projects. I look forward to working with them for years to come.
I am a Network Admin for a large company that uses many different managed service providers and Matrix Networks is hands down my favorite company that we work with. Their service is absolutely unmatched. When I have to call in for assistance with a facility, their engineers and techs identify and resolve the issues quickly and efficiently. I'd recommend this company to everyone!
We've utilized Matrix Networks since 2012. They are a fantastic customer focused organization. I can whole heartedly recommend them as a business partner. Do not be afraid of choosing them, you'll have made the right decision.
When World Cup Coffee was ready to move and expand our office we knew it was time to modernize our office IT. Our experience with Matrix solutions was professional and courteous from first meeting to the finished product. We explored many options to customize a product that would fit our needs. World Cup had a very quick timeline to work and complete tasks in order to be ready and the entire team at Matrix met those demands and problem solved to get things working. Our company is now more efficient at communications and able to meet the needs of a remote workforce. I highly recommend Matrix to update and improve your IT needs.
The service is outstanding. Whenever I have an issue, concern or just need to discuss technology, the response is always timely and meets or exceeds expectations. I grew up in the same Telephony-based world as the Matrix folks and knew based on my experience that they would be a partner I not only could depend on but that they had my back around every technology turn. I have never been disappointed by my choice and the Trail Blazers organization has benefitted from their commitment to excellence.
Their attention to detail and really finding out how our company operates speaks volumes to how they treat their clients. It saved a lot of time during meetings having Tim @ Matrix participate and assist during the implementation of RingCentral. He completely understands our company and he knows RingCentral so it helped bridge any gaps in communication that we would have seen otherwise. They understood our goals and are dedicated to help us achieve them.