McDonald's

Good fast-food but I was not happy with the services. We only ordered a soft serve cone and a free french fries with no salt. We waited more than 15 minutes at the mobile order curbside pick up spot and finally decided to walk in to pick up the order with my 2.5 year old. Not a single sorry about the wait. I asked the lady to replace a fresh soft serve cone since it looked like it has been out for a while. She kept explaining and not attempted to replace a new one. I insisted and she did it. However when I got to the car I realized the fries were with salt. I didn't want to go through the trouble to walk back in the rain. I appreciated that they let some people camping out there to stay dry from the rain. Yet, I will now only go back to the usual location I visit on Homestead Road, Cupertino.

17 minute wait time for curbside pick up! Why not do drive thru with the code? Because they always ask me to park when I give them the code. Not worth the time to use the app to get deals at this location. The man said they only had two people in the kitchen yet 10+ cars went through drive thru before we got our food. Our order was only 40 nuggets, 2 frappes, 1 hamburger, one large fries. 5 minutes, fine, 17 is unacceptable.

I work nearby and I usually go through drive-thru. I went to drive through and only ordered a Coke icee in which shouldn't take long but of course you're going to drive through. As I got to the window the lady with the glasses didn't even get the order correct, she was going to give me a blueberry icee in which I did not order, but then she got a little attitude with me when I asked her for a fork! Her response was "do you need a knife and a spoon too because I don't want to go back and forth" she then rolled her eyes at me. I work in a customer service job as well with high stressful goals but I'm not sitting here giving my customers attitudes and disrespecting them like that. Something needs to change

Buggy app wouldn't allow me to pick up my food because the app was not showing me as geographically present, likely due to GPS bugs. I paid for my food and couldn't pick it up. I had to leave and go home without it, despite showing them the confirmation code and charge on my credit card and reading the order number.

Standard mcDonalds vibe. Even had spaced seating

Clean space and nice cashier, being patient and provide lots of customization. Plus, they offer the super delicious spicy nuggets now20 for $5!

They forgot my mf burger. I ordered a 3 burgers and fries for me and my friends. I got home there's 2 burgers. It was late, i wasn't about to go out n ask for it. I had to eat rice and fries : you guys left me hungry for the nightFood: 4/5

I went through the drive through on Wednesday night to order a crispy chicken deluxe sandwich and mistakenly ordered the wrong one. I apologized and asked if they could get me the correct one and would pay the difference. They agreed and asked for the sandwich back to which i gave them. A few mins later they came to the window with the "right" sandwich and I asked if they had used the same chicken patty from the mistake order. The person said no and i took their word for it. Upon arriving home I noticed that they had definitely used the same chicken on top of that the sandwich was just horrible in every way and Immediately drove back to get a refund. I spoke to the manager and she was rude and dismissive of the whole situation and after asking for her name she wrote down "lawcka" ona the receipt which im sure is not her name. I dont understand why they couldn't just give me what i had asked for instead of lying and having me drive back and forth.

The lobby is dirty, trash on tables, scraps of food on others. I tried to tell the workers that they are out of ketchup cups and other stuff in the self serve drink station and they interrupted me asked what I needed. Not quite the service I rememberFood: 3/5

The supersized manager in the red shirt today is very rude. Its not our fault this was your life choice my guy no need to be amped up over a biscuit lol