Men's Wearhouse

I was over charged 20 bucks for pants. The funeral was same day and I didn't have time to go back and go through the slow customer service and frustration. I was already dealing with enough loss. But this was theft!

Terrible service. They can't measure, and the jacket and pants my groomsmen tried on did not fit like the actual rental. The guys had to all get re-fitted by someone else because the first person screwed up. Shoes were wrong for half the groomsmen, then everyone acts like they have an attitude because they can't get nothing right. Please go somewhere else if you want a smooth wedding.

I paid to have my suit tailored at Men's Warehouse. Got measured, picked it up several days later, then put on the suit the morning of my big event that I bought the suit for in the first place. Men's Warehouse forgot to do the bottom of the pants legs. They did the waist, but forgot the legs. They charged me for it, but didn't do the work. I never did get an explanation. When I went back for a refund, the manager was unapologetic and argumentative. She showed me where they fixed the waist, and thus charged me for it. I had to stand up for myself to get a refund. Now I'm back at square one having wasted 3 trips to their store, still needing this suit tailored.

You are going to hate the way you look. My brother got married this past weekend and we had more issues with our suits than should ever reasonably happen. The suits are very worn out with fraying evident on the jackets, pants and tie. My pants were tailored three times and were still not correct. One of my brother’s jackets looked like someone literally rolled the sleeves up and put a couple of threads through it. My brother that got married did not have a pocket square or socks, both of which were supposed to come with all suits. All in all, if you want to make a memory that you will remember for all the wrong reasons, you should visit this location.

Waited for someone to help for over 20 min. Not busy just didn’t want to help me, associate walked by me 3 times and nothing. Been to a lot of men’s warehouse never felt like I needed to leave a review more

We went to the 280 store the day before and had a horrible experience. Came into the Hoover store today and Timothy made it such a wonderful experience! The store was clean and everyone was helpful! I will never go to the 280 store again but will happily return to the Hoover store.

Tuxedo Rental We use them for a wedding 6/26/2021 12 men And 6 out the 12 didn't fit the day the after taking some back to be alter. A couple guys could not be in the wedding because of the poor fit. It was a terrible experience. Wedding Day Fail! Because this company.

The service was great here! Specifically and especially from Jayven. He helped me get measurements and was consistently there to bring more options to try on!

WORST customer service EVER. Rude as hell. Guys name was Joseph - would not recommend this place. Had issues with the suit and again…customer service with Joseph was extremely disappointing and disrespectful. Save yourself the trouble and go to the location on 280!

First, if I could rate this store a zero I absolutely would. Ana, the store manager, is one of the least helpful sales people I have ever come in contact with. We were promised when we bought the suit that they would be able to have my brother-in-law's suit tailored in two days since he lives overseas and would not be in town until the week of the wedding. We have been in the store multiple times since then to verify that they could in fact do this. Each time they confirmed that this would not be an issue. Well apparently it was a problem because we were told that this would not be possible because they were so busy. Ana, the store manager, was extremely rude to my mother-in-law. She said she was going to check with the tailor and went to the back, but came back out and started helping another customer without even acknowledging my brother-in-law and mother-in-law. When we were promised that his suit would be ready, they knew that it would be around the holidays and they would be busy. This store will promise you something and then never deliver this promise. They just want to make a sale. Go to the store on 280. They have it together and will actually follow through with what they tell you.