Merrill Furniture

VERY disappointed. although the staff was courteous, I did not buy the recliner and mattress we went there for, for these 3 reasons. 1. They simply said no when I asked about the Simmons 0% interest rate offered by Simmons. Merrill furniture wouldn't do it (their competetier just up the street was happy to do it for us) 2. This one I really can't hold against them, I had asked about getting the sale price I had seen offered at their store, the month before, on the recliner that I wanted to buy. They said no. 3. ok, I was still gonna buy the mattress and recliner. Then, I was told they would NOT take away the old mattress when they delivered the new one. Because it had not had a mattress cover on it and was stained. It was a 15 year old temperpedic. It was not a dirty mattress, It had a small stain on it and was 15 years old. Nope, they were not going to take our old mattress. They clearly did not need or want the business. The appliance and mattress shop just up the street did. We left Merrill furniture and went right up to the other shop and bought our mattress there where they were glad to do the paperwork for the 0% interest, and no problem to take away our old mattress. They didn't carry recliners there or we would have bought that there as well. Still don't understand what was going on at Merrill furniture. Odd. Rhonda Pastori, Harrington Maine
1 8 years ago (24-11-2017)

Great furniture store with very friendly and helpful people.
5 7 years ago (13-01-2018)

Fantastic customer service. Deliveries are excellent and the employees are neat and professional. The store employees are also very pleasant to talk with. Warm atmosphere. I highly recommend this store.
5 8 years ago (03-04-2017)

Love to shop here. Great prices. On good furniture and the staff are so not ce and helpful. Also, delivery is why Merrill. Is so great.
5 10 years ago (30-01-2016)

Great furniture store, lots of choices and professional helpful staff!
5 8 years ago (09-03-2017)